Contract Co-Ordinator

National Grid; Warwick; Hybrid; GBP 36,000; Full time

Job summary

A leading energy company in Warwick is seeking a Contract Co-Ordinator to support contract obligations and facilitate various processes within the Contracts Team. The ideal candidate will possess strong organizational and communication skills, and experience with CRM tools. This role provides a competitive salary of £36,000 and access to a flexible benefits package including a pension scheme and employee assistance support.

Benefits

Competitive salary

Contributory pension scheme

Flexible benefits including car and technology schemes

Employee assistance support

Qualifications

• Proven computer literacy with word processing and spreadsheet packages to at least intermediate standard.
• Experience of working in a transactional environment, delivering outputs to tight timescales.
• Knowledge of UK electricity transmission business preferred but not essential.

Responsibilities

• Support the Offer process and Post Offer tracking.
• Facilitate various processes such as the Asset Replacement Process.
• Manage teams Governance procedures.

Skills

Strong organisational skills

Ability to communicate with stakeholders at all levels

Experience working independently and taking initiative

Tools

CRM tools

Word

Excel

PowerPoint

Job description

About us

At National Grid, we light up the world by harnessing the unique strengths of our people. Join us as a Contract Co-Ordinator to be part of a team that's driving forward the energy transition, creating a brighter, more sustainable future for all. Unleash your superpower and bring energy to life.

National Grid is hiring a Contract Co-Ordinator - This position is based from our Warwick office however we offer flexible hybrid working options.

Job Purpose

Join us in a pivotal role that empowers customers to connect with the high voltage transmission system across England and Wales, playing a vital part in transforming the UK's net zero ambitions into a tangible reality! As a Contract Coordinator, you will be at the heart of our dynamic Contracts Team within Customer Management, driving the success of our connection offers and ensuring we meet our licence obligations.

In this exciting position, you will collaborate closely with Contract Managers, streamline the processing of new and modification applications in our cutting-edge CRM system, and facilitate governance cycles that keep us compliant and ahead of the curve. Be part of a team that is not just meeting targets but is actively shaping a sustainable future for the UK!

What You’ll Do

• Providing support to the Offer process and Post Offer tracking, assisting Connections Team in fulfilling our contract obligations.
• Help to facilitate the various different processes, such as the Asset Replacement Process to ensure we meet our obligations.
• Manage the teams Governance procedures, coordinating between the Customer Connections and Regional Connections teams.
• Maintain and update as necessary the team’s procedural documents (SOP’s etc).
• Ensure the storage of contractual documentation is delivered in accordance with National Grid’s standards.
• Accountable for providing and co-ordinating the data submissions in licenced reports to Ofgem concerning connection applications.
• Contribute towards improving our data management, in line with our data BMS (Business Management Standard).
• Reviewing data quality through our application process in CRM, and assisting Connections and Regional Connections teams to maintain and improve the level of data quality within our core system.
• Help in managing the relevant Share Point site, so information is both easily accessible, relevant and managed in line with our Data BMS standard.
• Coordinate charging and TO Final Sums bi-annual submission, which feed into Customer liabilities and securities.

About You

Interpersonal, Supervisory or Management

• Experience working independently and taking initiative
• Strong organisational skills
• Ability to communicate with stakeholders at all level

Technical or Specialist

• Proven computer literacy with the ability to use word processing and spreadsheet packages to at least intermediate standard is essential (Word, Excel, PowerPoint)
• Experience of working with a Customer Relationship Management (CRM) tool
• Experience of working in a transactional environment, delivering outputs to tight timescales whilst
• Maintaining accuracy
• Knowledge of UK electricity transmission business preferred but not essential

What You’ll Get

A competitive salary of £36,000 dependent on capability.

As well as your base salary, you will receive a competitive contributory pension scheme where we will double match your contribution to a maximum company contribution of 12%. You will also have access to a number of flexible benefits such as a share incentive plan, salary sacrifice car and technology schemes, support via employee assistance lines and matched charity giving to name a few.

More Information

National Grid Electricity Transmission (NGET) is at the heart of energy in the UK. The electricity we provide gets the nation to work, powers schools and brings energy to life. Our energy network connects the nation, so it’s essential that it’s continually evolving, advancing and improving.

In NGET we are passionate about both operating our network safely and providing highly reliable quality of supply for our customers. At the heart of achieving these outcomes is the effective control and operation of our network.

To find out more about us, please follow the link below:

https://www.nationalgrid.com/electricity-transmission/

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