Contract Co-ordinator

Mitie; Metropolitan Borough of Solihull; Hybrid; GBP 27,000 - 32,000; Full time

Job summary

A leading fire protection company in the United Kingdom is seeking a Contract Coordinator to manage operations across various contracts. This role involves scheduling, client communications, and compliance tracking to ensure service delivery. Ideal candidates should have previous administrative experience, strong organizational skills, and be proficient in relevant software tools. This position offers a competitive salary and opportunities for career growth in a hybrid working environment after training.

Benefits

Competitive salary

Career development opportunities

Supportive team culture

Hybrid working options

Qualifications

• Experience in administration or coordination roles, ideally in FM/construction/fire protection.
• Ability to manage multiple tasks and changing priorities effectively.
• Proficient in Excel, Word, Outlook, and digital workflows.

Responsibilities

• Coordinate day-to-day operations across multiple contracts.
• Manage scheduling for engineers and site access.
• Respond to client and internal queries effectively.

Skills

Organisational skills

Problem-solving

Communication

Attention to detail

Proficiency in Excel

Tools

CAFM systems

SAP

Job description

Overview

Job Title: Contract Coordinator
Salary: £27,000-£32,000 per annum
Contract: Fixed Term Contract
Type of Employment: Full Time
Hours: 40 hours per week
Location: Mitie, T2 Trinity Park, Bickenhill Lane, Birmingham, West Midlands, England, B37 7ES (Office 1 day per week)

Mitie Fire Protection is expanding, and we are looking for a highly organised and proactive Contract Co-ordinator to support the delivery of our national fire protection contracts. This role is central to keeping programmes on track, supporting our operational teams, and ensuring our clients receive a high-quality, reliable service.

If you enjoy a fast-paced environment, problem-solving, and keeping everything running smoothly behind the scenes, this could be the perfect role for you.

What You'll Be Doing

• Coordinating day-to-day operations across multiple contracts
• Scheduling engineers and arranging site access, RAMS and job packs
• Managing shared inboxes and responding to client and internal queries
• Tracking job progress, deadlines and deliverables
• Updating CAFM systems, client portals and internal trackers
• Raising purchase orders, processing GRNs and supporting finance workflows
• Producing compliance packs (photos, reports, certs, evidence logs)
• Liaising with Contract Managers, Surveyors, Engineers and subcontractors
• Preparing reports, spreadsheets and documentation for client meetings
• Ensuring all work follows compliance, H&S and internal procedures
• Supporting mobilisation and close-out activities across contracts

Questions to Ask Yourself Before Applying

• Do you thrive in a fast-paced environment with changing priorities?
• Can you stay calm, organised and accurate under pressure?
• Are you able to manage multiple tasks and deadlines at the same time?
• Do you enjoy problem-solving and finding solutions when information is incomplete?
• Are you confident communicating with clients, managers and engineers?
• Do you take ownership of your work and follow tasks through to completion?
• Are you comfortable learning new systems and technical terminology quickly?
• Do you pride yourself on accuracy and attention to detail?

What We're Looking For

• Experience in administration, coordination or scheduling roles (FM/construction/fire protection desirable)
• Strong organisational skills with the ability to manage multiple priorities
• Confident communicator with a professional approach
• Proficient in Excel, Word, Outlook and digital workflows
• Experience with CAFM systems or SAP (desirable)
• Strong attention to detail and a proactive problem-solving mindset
• Ability to build positive relationships with internal and external stakeholders
• Comfortable working to deadlines and maintaining accuracy under pressure

What We Offer

• Competitive salary
• Career development and training opportunities
• Supportive team culture
• Hybrid working options (after training)
• Access to Mitie benefits and recognition schemes

Health, Safety & Compliance Responsibilities

• Follow all Mitie H&S policies and safe systems of work
• Ensure data and documentation are handled securely
• Report any hazards or issues promptly
• Support compliance across all operational processes

Ready to Apply?

If you’d like to be part of a growing fire protection division and enjoy keeping complex projects running smoothly, we’d love to hear from you.