Murray Recruitment are recruiting a Contract Coordinator for our client based in Glasgow.
Role Overview
This is a full-time, permanent opportunity for an experienced Contract Coordinator to support a dedicated facilities management contract. The successful candidate will be responsible for coordinating planned and reactive works, ensuring compliance, and supporting both the client and operational teams. This is a varied role that requires strong communication, planning, and organisational skills within a busy and fast-paced environment.
Key Responsibilities
- Weekly review and update of Aged PPM, Current PPM, Reactive, and Quoted Works within the CAFM system.
- Liaise with regional planners and operations teams to chase open jobs and elevate issues where required.
- Manage and support Uploader changes, including reviews and submission with Line Manager.
- Review and cleanse data for accuracy, e.g. duplication of tasks.
- Liaise with subcontractors for planned works and ensure timely completion and certification uploads.
- Support suppliers without portal access to upload documentation and follow remedial processes.
- Ensure purchase orders are raised promptly for reactive and quoted works within SLA timeframes.
- Assist Account Manager with financial WIP processing and goods receipting.
- Prepare and present monthly Power BI reports for client submission.
- Extract data from systems such for the management team.
- Attend client operational meetings and follow up on actions.
- Act as the first point of escalation for client and FM team work order issues.
- Monitor statutory compliance backlog and ensure remedial actions are followed up.
- Support reactive works analysis and access arrangements for service partners.
- Coordinate booking of works, permits, RAMS, and present weekly access schedules to the client.
- Log annual purchase orders and track on Purchase Order tracker.
- Process remedial actions following service works within client spend limits.
- Deputise for the Account Manager when required.
- Coordinate multiple subcontractors planned works, including client, alarms, and security liaison.
- Prepare documentation for internal client audits and support with external remedials.
- Issue jobs to managed vendors and provide client updates.
- Act as the first contact for Soft Services, Landscaping, Waste, Pest Control, and Compliance.
- Accurately minute procedural meetings and manage internal SharePoint contract files.
Skills & Experience
- Previous experience in a planning or coordination role within Facilities Management or Building Services.
- Experience in a helpdesk, contract coordination, or service administration environment.
- Proficient with CAFM systems; experience with Maximo is advantageous.
- Highly organised, self-motivated, and able to manage own workload.
- Excellent communication skills and ability to multi-task in a fast-paced setting.
- Strong work ethic with a proactive and problem‑solving approach.
Offering
- Salary: £27,000 – £32,000 per annum (depending on experience)
- Full‑time, permanent role – office‑based in Glasgow
- Working hours: Monday to Friday, 40 hours per week between 8:00am and 5:00pm
- 25 days annual leave plus 8 statutory holidays
- Company pension scheme
- Share scheme participation
- Employee discount programme
- Additional flexible benefits available