Contract Administrator

NG Bailey Facilities Services; Nottingham; On-site; GBP 30,000 - 34,000; Full time

Job summary

A leading facilities management company in Nottingham is seeking a Contract Administrator to provide essential administrative support to their contract delivery team. The ideal candidate should have a strong background in administration or customer service, capable of problem-solving in a fast-paced environment. Responsibilities include maintaining contract documentation and supporting financial reporting. This position offers competitive salary and benefits including health insurance and personal development opportunities.

Benefits

25 Days Holidays plus Bank Holidays

Sick Pay

Pension with employer contribution

Private Medical Insurance

Flexible benefits

Personal development programme

Qualifications

• Strong administrative or customer service background.
• Experience in FM or Building Services environment.
• Experience with invoice reconciliation and WiP reporting.

Responsibilities

• Provide contract operation support to the Account Director.
• Maintain contract, compliance, and operational documentation.
• Draft monthly reports as required.

Skills

Administrative Skills

Customer Service

Problem-Solving

Prioritization

IT Literacy

Education

Mathematics and English Language (GCSE Grade C or above)

Tools

Microsoft Word

Microsoft Excel

CAFM system (i.e. Concept, eLogbooks, Joblogic)

Job description

Contract Administrator

Nottingham NG1 1GF

Full time

Salary between £30k - £34k + Plus Benefits

Summary

NG Bailey Facilities Services are currently recruiting for a Contract Administrator to provide administration support to the contract delivery team to meet contract and business objectives. Maintain high standards of contract support in accordance with contract requirements and company procedures to be based in the city centre of Nottingham at Bio City (Parking is available).

The role is site based at BioCity Nottingham, NG1 1GF, working hours are Monday to Friday, 08:00 - 16:30 (30 mins lunch).

Key Deliverables

• Provide contract operation support as required by the Account Director and Contract Management.
• Collate and maintain contract, compliance and operational documentation.
• Provide support to the financial reporting requirements, to include WiP and aged debt.
• Review & rectify invoice queries from the Finance blocked invoice reports.
• Collate and draft the monthly reports as required.
• Update quote log & track client approvals.

What we’re looking for

An experienced Administrator with a strong administrative or customer service background, who can problem‑solve, prioritise requests and thrive under pressure with the utmost regard for customer service.

Qualifications

• Experience working within an FM or Building Services environment.
• Must have educational qualifications in Mathematics and English Language (GCSE Grade C or above or equivalent).
• IT literate in all Microsoft packages, especially Word and Excel, to produce detailed reports.
• Experience of invoice reconciliation and WiP reporting.
• Previous experience of working with a recognised CAFM system (i.e. Concept, eLogbooks, Joblogic) is desirable however training will be provided.
• Have a logical and organised method to enable 100% completion of all works.

Benefits

• Salary between £30k - £34k + Plus Benefits
• 25 Days Holidays plus Bank Holidays
• Sick Pay
• Pension with a leading provider and employer contribution
• Personal Wellbeing and Volunteer Days
• Private Medical Insurance
• Free 24/7 365 Employee Assistance Program to support mental health and well‑being (including counselling sessions and legal advice)
• Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes.
• Personal development programme

Next Steps

As a business, we’re on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation.

We’ll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met.

About Us

We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training.

Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward‑thinking approach allows us to work on fantastic ground‑breaking projects, providing solutions using the latest tools and technologies.

Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.