Contract Administrator

NG Bailey; Devon and Torbay; On-site; GBP 27,000 - 33,000; Full time

Job summary

A leading Facilities Services company is looking for a Contract Administrator to support operations at the Drake Circus shopping centre. You will manage compliance documentation and assist with financial reporting while using your strong organizational and customer service skills. The ideal candidate will have experience in facilities management and relevant educational qualifications. This position offers a salary of up to £32.5k plus generous benefits.

Benefits

25 Days Holidays plus Bank Holidays

Sick Pay

Pension with employer contribution

Private Medical Insurance

Free 24/7 Employee Assistance Program

Flexible benefits options

Qualifications

• Must have a strong administrative or customer service background.
• Thrive under pressure with excellent customer service.
• Desirable experience with CAFM systems; training provided.

Responsibilities

• Provide contract operation support for management.
• Maintain compliance and operational documentation.
• Support financial reporting including Work in Progress.

Skills

Experience in FM or Building Services

IT literate in Microsoft packages

Invoice reconciliation experience

Logical and organized method

Ability to prioritize requests

Education

GCSEs in Mathematics and English Language

Tools

CAFM systems (e.g. Concept, eLogbooks)

Job description

Contract Administrator

Plymouth - Drakes Circus

Full time

Salary up to £32.5k (depending on experience) + Plus Benefits

Summary

NG Bailey Facilities Services are currently recruiting for a Contract Administrator to join our team here at Drake Circus shopping centre. In this role you will provide professional and reliable administration support to our team, working on the M&E maintenance contract. Working hours: Monday to Friday, 09:00 - 18:00.

Key deliverables in this role will include:

• Provide contract operation support as required by the Account Director and Contract Management.
• Collate and Maintain contract, compliance and operational documentation.
• Provide support to the financial reporting requirements, to include WiP and aged debt.
• Review & rectify invoice queries from the Finance blocked invoice reports.
• Collate and draft the Monthly reports as required.
• Update quote log & track client approvals.
• Working hours are 09:00- 1800 Monday to Friday (1 hr lunch)

What we're looking for

An experienced Administrator working to strong administrative or customer service background, the ability to problem solve, prioritise requests and you must thrive under pressure and with the utmost regard for customer service this is a role for you.

You will hold current qualifications to work as a Administrator including;

• Experience working within an FM or Building Services environment.
• Must have educational qualifications in Mathematics and English Language (GCSE Grade C or above or equivalent)
• IT literate in all Microsoft packages especially Word and Excel - to produce detailed Excel and Word reports.
• Experience of Invoice reconciliation and WiP reporting.
• Previous experience of working with a recognised CAFM system (i.e: Concept, eLogbooks, Joblogic) is desirable however you will receive training
• Have a logical and organised method to enable 100% completion of all works.

Benefits

We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes:

• Salary up to £32.5k (DOE) + Plus Benefits
• 25 Days Holidays plus Bank Holidays
• Sick Pay
• Pension with a leading provider and employer contribution
• Personal Wellbeing and Volunteer Days
• Private Medical Insurance
• Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice)
• Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes.
• Personal development programme

Next Steps

As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation.

We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met.

About Us

We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training.

Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies.

Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.