Contract Administration Officer

Surrey County Council; Horsell; Hybrid; GBP 34,000; Full time

Job summary

A local government authority in the UK is seeking a Contract Administration Officer to support the administration of care service contracts. This permanent role is available only to current Surrey County Council employees. The position offers a salary of £33,552 per annum with a hybrid working model. Key responsibilities include maintaining contract records, providing advice, and ensuring compliance with standards. Ideal candidates will have strong communication skills and experience in contract management.

Benefits

26 days' holiday

Local government pension

Employee Assistance Programme

Wellbeing discounts

Professional development opportunities

Qualifications

• Experience in contract management and maintaining accurate records.
• Ability to interpret and explain contract terms.
• Strong communication and presentation skills.

Responsibilities

• Maintain and resolve contract issues.
• Provide advice to frontline staff.
• Facilitate communication between stakeholders.
• Ensure compliance with contractual standards.
• Assist with business process improvements.

Skills

Contract management

Attention to detail

Excellent communication

Collaboration

Job description

• Location: Victoria Gate, Woking, Surrey, GU21 6JD

Description

We are committed to the development of our workforce. This position is only available to applicants who already work for Surrey County Council.We thank you for your interest in our roles and would encourage you to review our vacancies which are open to all.

This permanent role has a starting salary of £33,552 per annum, based on a 36 hour working week.

We have a great opportunity to join our Adults Wellbeing and Health Partnerships (AWHP) Contracts Team as a Contract Administration Officer. We support hybrid working with the right balance, coming come together in person for 2 days per week on average (40% of the working week) and support working from home the rest of the time.

Our Offer to You

• 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service
• Option to buy up to 10 days of additional annual leave
• A generous local government salary related pension
• Up to 5 days of carer's leave and 2 paid volunteering days per year
• Paternity, adoption and dependents leave
• An Employee Assistance Programme (EAP) to support health and wellbeing
• Learning and development hub where you can access a wealth of resources
• Wellbeing and lifestyle discounts including gym, travel, and shopping
• A chance to make a real difference to the lives of our residents.

About The Role

As a Contract Administration Officer, you will play a pivotal role in supporting the effective administration of care service contracts. Your work will help ensure that commissioned packages of care and placements are underpinned by robust contract documentation aligned with Surrey County Council's Terms and Conditions.

Key Responsibilities

• Contracts: Maintain accurate records, resolve contract-related issues, and support the ongoing maintenance of the AWHP contract register. You will assist in reconciling spot and Individual Placement Agreements (IPA).
• Contract Advice and Support: Provide advice to frontline staff and commissioners, and support learning sessions to ensure practitioners remain informed about essential contract processes.
• Collaboration and Communication: Work closely with practitioners and commissioners to develop contracts, liaise directly with providers to request and provide detailed information, and manage disputes or clarify contractual terms. You will work in partnership with teams such as Brokerage, Cost Management, Legal, Procurement and Finance.
• Compliance: Ensure all activities comply with Surrey County Council's contractual standards and policy requirements. You will support the consistent application of contract terms and conditions.
• Continuous Improvement: Collaborate with other teams to improve business administration processes and assist with Local Government Reorganisation readiness and legal contract structures for the new unitary framework. You will help embed best practice and support organisational change.

This role does not have direct line management responsibilities, but you will be expected to and train team members and new staff.>

Key projects and goals for the next 12–18 months include: supporting the transition to new unitary councils as part of Local Government Reorganisation, issuing contracts for placements and packages of care. You will play an active role in ensuring readiness for organisational change and in embedding best practice across the team.

Your Application

• Experience of working with contracts, including maintaining accurate records and resolving contract-related issues.
• Ability to interpret and explain contract terms to colleagues and external providers, with strong attention to detail.
• Excellent communication and presentation skills, able to advise and support staff and deliver information clearly to a range of audiences.
• Ability to collaborate effectively with multiple building strong relationships and ensuring effective teamwork.
• Commitment to compliance with Surrey County Council's contractual standards and policy requirements.
• Experience in business and finance environment.

• What attracted you to the Contract Administration Officer role, and what skills or experience do you bring that will help you succeed in this position?
• Can you describe a time when you had interpret and explain contract terms to a colleague or external provider? What was the outcome?
• Give an of how you have contributed to improving a business process. steps did take and what was the impact?
• Describe a situation where you worked collaboratively with different or departments to achieve a shared goal. How did you ensure effective communication and cooperation?

Before submitting your application, we recommend you read the job description and our Life at Surrey handbook to get an insight into working at Surrey.

Contact Us

Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. Please contact Alida Ruffolo by e-mail [e-mail] .

The job advert closes at 23:59 on 16th November 2025, with in-person interviews planned between 2nd and 4th December 2025.

We look forward to receiving your application, please click on the apply online button below to submit.

Local Government Reorganisation (LGR)

Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities.

We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview.

Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.