Continuous Improvement Manager - Army Collective Training

Capita plc; Westbury; Hybrid; GBP 50,000 - 65,000; Full time

Job summary

A leading consulting firm in the UK is seeking a Continuous Improvement Manager to lead data-driven insights for Army training. This role involves improving training outcomes and aligning with Defence standards. Candidates should have proven leadership experience in continuous improvement and a strong understanding of data analysis. The position offers flexibility to work from home and a competitive salary.

Benefits

Flexible benefits including extra leave purchase

Paid volunteering days

Enhanced family leave

Access to inclusive employee networks

Qualifications

• Proven experience in a leadership role within continuous improvement.
• Understanding of Defence Systems Approach to Training (DSAT).
• Strong knowledge of data analysis and reporting methodologies.

Responsibilities

• Lead the IGC Cell to deliver high-quality insights for strategic decisions.
• Monitor Army readiness and identify risks and opportunities.
• Oversee data collection and reporting for actionable recommendations.

Skills

Data analysis

Leadership in continuous improvement

Analytical skills

Problem-solving

Job description

Continuous Improvement Manager

Permanent - 37.5 hours a week

Up to £65,000 depending on skills and experience

Warminster with some flexibility to work from home

Due to the nature of this role, you must be eligible for UK Security Clearance at BPSS level.

Are you passionate about turning data into action? As Continuous Improvement Manager, you'll lead the Insight, Guidance & Control (IGC) Cell – an essential part of the Army Collective Training Service (ACTS). Your mission? To transform raw data, reports, and training observations into powerful insights that shape decisions at every level.

What you'll be doing

• Lead the IGC Cell to deliver high‑quality insights that inform strategic decisions and improve training outcomes.
• Monitor Army readiness and training effectiveness, identifying risks, gaps, and opportunities for improvement.
• Ensure training aligns with Defence Systems Approach to Training (DSAT) standards and supports continuous improvement.
• Provide comparative analysis to help leadership understand performance across units and training objectives.
• Oversee data collection and reporting, turning observations into actionable recommendations.
• Support governance boards and strategic reviews with impactful insights and end‑of‑year training themes.
• Collaborate with senior leaders and stakeholders to enhance collective training systems and processes.
• Foster a culture of excellence and continuous improvement within the IGC Cell and across the organisation.

What we're looking for

Essential Skills/Experience/Qualifications

• Proven experience in a leadership role within continuous improvement (data analysis, programme management, or training delivery/compliance) in a large, multi‑faceted organisation.
• Competency, understanding, and application of the Defence Systems Approach to Training (DSAT).
• Strong understanding of using data analysis and reporting methodologies to drive quality assurance and continuous improvement.
• Creative thinker with excellent analytical and problem‑solving skills.

Benefits

• Enjoy flexible benefits including extra leave purchase, paid volunteering days, enhanced family leave, lifestyle discounts, and access to inclusive employee networks – all designed to support your wellbeing and personal growth.
• Flexible working.
• Rewarding role making a real difference to those undergoing training for the British Army with the opportunity to be a part of shaping how the military is trained for success.

Equal Opportunities

Capita is committed to an inclusive, barrier‑free recruitment process. We are a Disability Confident employer and welcome applications from everyone. If you need adjustments during the recruitment process, please contact us at [e-mail] or call 07784 237318.

For general queries, email [e-mail].

What we hope you’ll do next

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.