Content Specialist

Morgan McKinley; Greater London; On-site; GBP 30,000 - 40,000; Full time

Job summary

Morgan McKinley is seeking a Content Specialist (Catalog Operations) for a 12-month contract in London. This hands-on role involves managing digital content publishing operations, ensuring timely delivery, and resolving issues. Key responsibilities include acting as a contact for content providers, monitoring schedules, and collaborating with cross-functional teams. Candidates should possess expertise in content operations, strong organisational skills, and proficiency in Microsoft Office, particularly Excel. This role offers opportunities across multiple international markets and exposure to a globally recognised tech environment.

Qualifications

• Experience in content operations, publishing, catalog, or similar operational roles.
• Strong organisation and prioritisation skills in high-volume environments.
• Confident stakeholder communication (internal + external).

Responsibilities

• Manage queries and escalations as a key point of contact for content providers.
• Monitor publishing schedules and ensure timely content delivery.
• Troubleshoot metadata and ingestion issues impacting content availability.

Skills

Content operations experience

Organisation and prioritisation skills

Stakeholder communication

Problem-solving skills

Attention to detail

Microsoft Office skills (especially Excel)

Job description

Content Specialist (Catalog Operations) | 12-Month Contract | London (Onsite)

I'm working on a fantastic opportunity for a Content Specialist to join one of the world’s leading tech companies, supporting large-scale digital content publishing operations.

London | 5 days onsite

What you’ll be doing

This is a hands‑on operations role at the heart of content publishing — ensuring digital content is delivered accurately, on time, and at scale.

You’ll:

• Act as a key point of contact for content providers, managing queries and escalations
• Monitor publishing schedules and ensure timely content delivery
• Troubleshoot metadata and ingestion issues impacting content availability
• Manage high‑volume workflows and queues, working within SLA timelines
• Support reporting, performance tracking, and operational improvements
• Collaborate with cross‑functional teams across multiple international markets

What we’re looking for

• Experience in content operations, publishing, catalog, or similar operational roles
• Strong organisation and prioritisation skills in high‑volume environments
• Confident stakeholder communication (internal + external)
• A proactive problem‑solver with strong attention to detail
• Comfortable working with data, metadata, or content systems
• Solid Microsoft Office skills (especially Excel)

Why this role stands out

• Work across multiple international markets (EU + beyond)
• Be part of a team that directly impacts content availability at scale
• Gain experience in end‑to‑end content publishing operations
• Opportunity to work within a globally recognised tech environment

If you’re interested — or know someone who could be a great fit — drop me a message or apply below.