Content Operations Specialist

Oxford University Press; Oxford; Hybrid; GBP 22,000 - 26,000; Full time

Benefits offered by this job

25 days holiday

35-hour working week

Pension up to 12%

Salary Finance loans

Travel to work schemes

Local discounts

Discretionary annual payment

Rewards and Recognition page

Job summary

Oxford University Press is seeking an entry-level publisher to manage the end-to-end content publishing lifecycle across our digital education platforms. You will configure, publish, maintain and retire content in line with quality standards and schedules.

You will learn publishing processes, CMS data entry, and digital workflows while contributing to process improvements and content analytics. This is a hybrid role requiring two days per week in the Oxford office.

Qualifications

• Experience with Microsoft Office suite and CMS data entry.
• Experience managing digital content through its lifecycle.
• Ability to prioritise competing demands and manage multiple workstreams.
• Experience with cross-functional teams and supporting users with varying levels of technical knowledge.
• Attention to detail and commitment to quality.

Responsibilities

• Manage end-to-end content publishing lifecycle and ensure content is configured, published, maintained and retired on schedule.
• Support content performance analysis and contribute to process improvements and automation.
• Collaborate with teams across publishing platforms and digital workflows to drive quality and consistency.

Skills

MS Office

CMS data entry

content lifecycle

prioritisation

cross-functional teams

technical support for users

metadata frameworks

XML/HTML

Agile delivery

Jira

Confluence

content analytics

project management

digital publishing workflows

Tools

Jira

Confluence

Job description

Learning changes lives – and we’re here to drive that change.

We support people wherever and however they want to learn, so they can achieve their learning goals and uncover new possibilities.

Today, we reach more learners than ever, in more ways than ever.

About the Role

Are you looking to start your career in publishing and digital education? This is an exciting entry-level opportunity to join Oxford Education and gain valuable experience working with high-quality digital learning content across our innovative education platforms. You'll play an important role in managing the end-to-end content publishing lifecycle, ensuring content is accurately configured, published, maintained and retired in line with agreed quality standards and delivery schedules.

This is a fantastic opportunity for someone at the beginning of their career who is eager to learn, develop new skills and build a strong foundation in digital publishing. You'll receive support to grow your knowledge of publishing processes, content management systems and digital workflows while contributing to continuous improvement initiatives. By analysing content performance, supporting colleagues and identifying opportunities to improve processes and automation, you'll help shape the future of Oxford Education's digital platforms while developing a rewarding career in publishing.

This is a 13- month fixed term contract. We operate a hybrid working policy that requires a minimum of 2 days per week in the Oxford office.

About You

• Experience of working with Microsoft Office suite.
• Experience of CMS data entry.
• Experience managing digital content through its lifecycle.
• Ability to prioritise competing demands and manage multiple workstreams.
• Experience of working in cross-functional teams.
• Experience supporting users with varying levels of technical knowledge.
• Strong attention to detail and commitment to quality.
• Experience working with digital platforms, content management systems or publishing workflows.
• Ability to analyse issues and implement practical solutions.
• Experience working with content models, structured content and metadata frameworks.
• Understanding of project management methods and tools.
• Understanding of content delivery platforms.
• Experience using Jira, Confluence and digital publishing technologies.
• Experience using content analytics to inform operational improvements.
• Understanding of XML, HTML and structured content.
• Experience working in Agile delivery environments.

We care about work/life balance here at OUP. With this in mind we offer 25 days’ holiday that rises with service, plus bank holidays and Christmas closure (3-days) and a 35-hour working week. We are open to discussing flexibility in respect to working patterns, dependent on role. We also have a great variety of active employee networks and societies.

We help make your money go further by contributing to your pension up to 12%, offering loans and savings schemes through our partnership with Salary Finance, in addition to travel to work schemes and access to a wide range of local discounts.

This role comes with the added benefit of a discretionary annual payment.

Please see our Rewards and Recognition page for more information.