Content Operations Executive

ENGINEERINGUK; London; Hybrid; GBP 27,000 - 33,000; Full time

Job summary

An established industry player is seeking a Content Operations Executive to coordinate the launch of digital products across global markets. This hybrid role involves managing the end-to-end process for launching new FAST channels, ensuring seamless collaboration among cross-functional teams. The successful candidate will demonstrate strong organisational skills, problem-solving abilities, and experience in managing digital product launches. Join a dynamic team that values creativity and innovation, contributing to high-quality content that resonates with audiences worldwide. This is an exciting opportunity to make a significant impact in a fast-paced environment.

Qualifications

• Proven experience managing digital product launches.
• Strong time management and organisational skills.
• Experience in chairing meetings and driving stakeholder alignment.

Responsibilities

• Oversee the end-to-end process for pre-launch and launch of new FAST channels.
• Act as a central point of contact for updates on FAST launch activities.
• Provide a high-quality document management system for launch-related documentation.

Skills

Management of digital product launches

Cross-functional team coordination

Time management

Problem-solving

Organisational skills

Job description

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View more categories View less categories Sector Operations and Facilities Management Role Executive Contract Type Permanent Hours Full Time

PACKAGE DESCRIPTION

Job Reference: 23886

Band: C

Job Type: Permanent, full-time

Salary: £27,600 - £33,000 + London Weighting (£5,319), depending on relevant skills, knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights.

Location: Office Base is London, Television Centre. This is a hybrid role and the successful candidate will balance office working with home working.

ABOUT BBC STUDIOS

BBC Studios is a world-renowned content studio and channels & streaming business, powered by British creativity, with a reach that touches audiences in every corner of the globe.

We work with outstanding creative talent responsible for platform-defining shows from Strictly Come Dancing to Bluey, Prehistoric Planet to Planet Earth III.

The range and quality of our content is unsurpassed, creating critical and commercial successes and global phenomena.

From BAFTAs to RTS Awards, BBC Studios is Britain's most awarded production company and the only producer with three of the top ten shows on IMDB; we're the home of bbc.com, the widest-read English language news website in the world; and the UK's largest distributor of British content.

ABOUT OUR DIGITAL TEAM

BBC Studio's Digital team owns and operates various channels and products across EMEA; managing the editorial, account management, marketing and business development strategies across the markets.

We are a dynamic and evolving team working across different regions and products to deliver growth and reach for BBC content.

THE ROLE

The Content Operations Executive will coordinate and deliver supporting activities related to the launch of digital products for Global Markets, EMEA including FAST portfolio. Responsibilities include launch planning, resource management, communications, teamwork, information collection and analysis, as well as coordination in a matrix structure to ensure timely launch of digital products.

Responsibilities:

• Manage FAST channels planning and launch activities, overseeing the end-to-end process for new channel launches and content refreshes.
• Coordinate pre-launch checks and timelines to ensure seamless collaboration between teams involved in the launch.
• Chair weekly EMEA FAST Channels Ops meetings to track progress and align stakeholders.
• Chair the FAST Channels Compliance Team Meeting to monitor progress, prioritize activities, and assess compliance impact on timelines.
• Liaise with the finance team to secure pre-launch cost approvals.
• Serve as the primary contact for vendor relationships with Amagi, including initiating Service Orders and troubleshooting daily launch activities.

Stakeholder Engagement and Communication

• Act as a central point of contact, providing updates on FAST launch activities and ensuring smooth operations, facilitating effective communication among teams including FAST Editorial, Content Operations, Compliance, Finance, and Technical Operations.
• Chair the monthly FAST New Business Priorities & Planning Meeting to ensure alignment and prioritization of launches within the 30/60/90 days planning cycle.

Ownership of Launch Documentation

• Maintain a high-quality, user-friendly document management system, including ownership of the Monthly FAST Business Tracker and FAST Long-Range Tracker.

What Does It Take?

Essential Criteria:

• Proven experience managing digital product launches, including planning, coordinating cross-functional teams, troubleshooting, and workflow improvement.
• Experience chairing meetings, facilitating workshops, and driving stakeholder alignment and priorities.
• Strong time management and organizational skills.
• Ability to work under pressure, meet tight deadlines, and manage conflicting priorities.
• Strong problem-solving skills, adaptability, and attention to detail.

Desirable Criteria:

• Experience working with FAST channels and understanding of the digital content landscape.
• Proven project management experience.

Life at BBC Studios

We focus not only on what we do but also on how we do it. Our values and behaviors are integral to our culture. Please review our values and behaviors here.

The BBC is committed to building a diverse workforce and encourages applications from underrepresented groups. We are dedicated to equality of opportunity and welcome applications regardless of background. More about our D&I plan here.

BBC Studios is committed to sustainability, aligning with the BBC Group's Net Zero targets. More information here.

Next Steps

We appreciate your interest. Due to high application volume, we may close applications early to ensure quality engagement. Thank you for understanding.

Note: If offered the role, the BBC will conduct employment screening checks, including references, eligibility to work, safeguarding, and social media checks where applicable. Offers are conditional on these checks.