Content Designer, Homes & Mortgages — Hybrid/FTC

lloyds banking group; Manchester; Hybrid; GBP 59,000 - 67,000; Full time

Job summary

A leading banking institution in the UK is seeking a Content Designer for a 12-month fixed-term contract. The role involves creating engaging and customer-centric digital content in a hybrid working environment. Ideal candidates will have experience as a content designer and the ability to collaborate across teams. Responsibilities include producing readable content and understanding customer needs. The position offers a salary range of £59,850 to £66,500 and a generous benefits package including a pension contribution and annual bonuses.

Benefits

Generous pension contribution of up to 15%

Annual performance-related bonus scheme

Share schemes including free shares

Benefits adaptable to lifestyle, such as discounted shopping

30 days’ holiday plus bank holidays

Generous parental leave policies

Responsibilities

• Create engaging, readable and accessible content that gives customers great digital experiences.
• Develop genuine empathy for people, understanding their needs, aspirations and challenges.
• Take ownership as the content expert in an agile environment.
• Think strategically about how conversations can evolve and spot opportunities.
• Share expertise to help shape the overall design approach.
• Provide consistency in conversations with customers across topics.

Skills

Experience as a content designer, UX writer or conversation designer

Familiarity working in a complex or regulated landscape – ideally financial services

A collaborative mindset ready to be part of a multi-disciplinary team

Flexibility in writing on-brand content in multiple tones of voice

Confidence in writing concise, clear and consistent copy for different channels

The ability to influence and manage multiple stakeholders

Experience using design platforms like Figma

Tools

Figma

Job description

A leading banking institution in the UK is seeking a Content Designer for a 12-month fixed-term contract. The role involves creating engaging and customer-centric digital content in a hybrid working environment. Ideal candidates will have experience as a content designer and the ability to collaborate across teams. Responsibilities include producing readable content and understanding customer needs. The position offers a salary range of £59,850 to £66,500 and a generous benefits package including a pension contribution and annual bonuses.