Content Designer

Government Recruitment; Manchester; On-site; GBP 30,000 - 45,000; Full time

Job summary

A government agency in the UK is seeking a content designer to scope, write, and edit content for digital services. The role involves working in a multidisciplinary team, ensuring content accuracy, and contributing to a user-centered design community. Ideal candidates will have experience in digital content creation and a passion for improving service design.

Responsibilities

• Scoping, writing and editing content for internal and public-facing digital services.
• Working as part of a multidisciplinary team to identify user needs.
• Choosing the best format for delivering content to users.
• Monitoring the performance of content and tools.
• Working with relevant stakeholders to ensure content is relevant and accurate.
• Helping team members understand content design.
• Contributing to the UCD community by attending and organising events.
• Encouraging constructive criticism of work.

Job description

Your main day to day responsibilities will be:

• Scoping, writing and editing content for internal and public-facing digital services
• Working as part of a multidisciplinary team to identify user needs and agree the right design approach
• Choosing the best format for delivering content to users
• Monitoring the performance of content and tools, identifying ways to improve the service
• Working with relevant stakeholders and subject matter experts to make sure content is relevant and accurate
• Helping other team members understand what content design is, why it’s important and how to work with content designers
• Contributing to the UCD community by attending and organising events, leading discussions and workshops, and sharing ideas and best practice
• Encouraging constructive criticism of your work and constructively reviewing the work of others, for example during peer reviews