Content Designer

Our Future Health UK; City Of London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading health research organization in London seeks a Content Designer. The role involves creating and testing content for health insights programs and collaborating with teams to ensure effective communication of sensitive topics. The ideal candidate will have proven content design experience and a strong focus on usability and accessibility. This position offers flexible working arrangements and a comprehensive benefits package.

Benefits

Flexible working

Generous Pension Scheme

30 Days Holiday pro rata + Bank Holidays

Enhanced Parental Leave

Cycle to Work Scheme

Home & Tech Savings

£1,000 Employee Referral Bonus

Wellbeing Support

A Great Place to Work

Qualifications

• Proven experience in a content design role.
• Excellent understanding of content design principles.
• Ability to engage with a range of stakeholders.
• Experience in a fast-paced and multidisciplinary team.

Responsibilities

• Designing new content for digital products.
• Identifying appropriate language for sensitive topics.
• Prototyping and testing content with teams.
• Ensuring content accessibility and brand alignment.

Skills

Content design

Usability

Accessibility

Data-driven content development

Stakeholder engagement

Technical writing

Job description

Our Future Health will be the UK's largest ever health research programme, bringing people together to develop new ways to detect, prevent, and treat diseases. Diseases like cancer, dementia, diabetes, and heart disease affect the lives of many people in our communities. Our goal is to create a world-leading resource for health research, to improve our understanding and spot the patterns of how and why common diseases start, so treatments can begin sooner and be more effective.

We're looking for a Content Designer for our Health Insights programme. Health Insights will help us to communicate with our participants, offering personalised health insights from the information they share.

Embedded in a cross-functional team, you will help to discover, define, develop and deliver the programme. This means identifying and designing content that supports our user journeys, so that people from all backgrounds can experience seamless interactions with Our Future Health.

You will also work alongside other Content Designers to advocate for content design best practice across the organisation, so that our content is consistent, cohesive, and always on-message.

The role involves working with numerous internal teams, with a particular emphasis on communications, design, product and behavioural science.

Duties

• Designing new content for our digital products or services.
• Identifying the language we should use to communicate nuanced and potentially delicate health topics.
• Prototyping and testing content, working closely with designers and behavioural scientists.
• Using data and research as evidence to inform your content design.
• Ensuring all content is accessible, usable, and aligned to our brand messaging.
• Helping to iterate our style guides and content standards, so that consistency is maintained across platforms and materials.
• Engaging with stakeholders across the organisation to clearly and correctly represent complex requirements and processes.

Requirements

We need someone who can champion content design best principles across our public, researcher, and clinical staff experiences. That means someone who has the confidence to get involved with a wide range of content types.

Most importantly, you'll be a supreme writer who crafts clean and compelling content. You'll be comfortable working on everything from website micro-copy and web forms to infographics and articles.

• Proven experience in a content design role.
• Excellent understanding of content design, including usability and accessibility.
• Evidence of championing content design to a wide-ranging group of stakeholders.
• Experience working in a fast-paced and multidisciplinary team, designing and developing content to achieve measurable outcomes.
• Experience of creating technical documentation and/or scientifically complex content, in lockstep with subject matter experts.
• Habitually uses data and research to inform content development.
• Able to clearly communicate content design decisions, take on-board feedback, and work in an open and collaborative way.
• Experience of working in the healthcare sector and/or a non-profit environment is desirable but not a necessity.

Let's prevent disease together.

Closing date for applications : 28th October

We recommend you apply as soon as possible as occasionally due to high volumes of applications, we need to close our postings early.

At Our Future Health, we recognise the importance of having a diverse workforce and ensuring that all candidates, regardless of their background, have equitable access to our application process. We proactively encourage applicants who identify as having a disability, neurodiversity, or long-term health conditions to let us know if they require any reasonable adjustments as part of their application process. If you do require any reasonable adjustments, please email us at [e-mail].

Benefits

• Flexible working - our Content Designers may work from anywhere within the UK with occasional travel to London.
• Generous Pension Scheme - We invest in your future with employer contributions of up to 12%.
• 30 Days Holiday pro rata + Bank Holidays - Enjoy a generous holiday allowance with the flexibility to take bank holidays when it suits you.
• Enhanced Parental Leave - Supporting you during life's biggest moments.
• Cycle to Work Scheme - Save 25-39% on a new bike and accessories through salary sacrifice.
• Home & Tech Savings - Get up to 8% off on IKEA and Currys products, spreading the cost over 12 months through salary sacrifice.
• £1,000 Employee Referral Bonus - Know someone amazing? Get rewarded for bringing them on board!
• Wellbeing Support - Access to Mental Health First Aiders, plus 24/7 online GP services and an Employee Assistance Programme for you and your family.
• A Great Place to Work - We have a lovely Central London office in Holborn, and offer flexible and remote working arrangements.