Contact Lens Optician — Patient Care Leader & Tech Trainer

Boots; Wollaton; On-site; GBP 32,000 - 46,000; Full time

Benefits offered by this job

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Flexible benefits including extra time

TELUS Health counselling and support

Job summary

Boots Opticians is seeking a qualified Contact Lens Optician to deliver exceptional patient care and expert advice across our store clinics and wider store footprint. You will report to the Store Manager/Hub Manager and help drive high-quality customer journeys.

You will train and develop the optical team, validate complex prescriptions, and nurture relationships with local healthcare professionals. There is also an opportunity to supervise student opticians.

Qualifications

• Full GOC registration is required.
• Qualified Contact Lens Optician status is required.
• Passion for patient care and high-quality customer service are essential.

Responsibilities

• Provide high-level patient care and expert advice to customers in-store and across clinics.
• Build long-term relationships with customers and healthcare professionals in the local community.
• Utilise knowledge of contact lens technology and spectacle dispensing to train and develop the optical team.
• Validate complex prescriptions and support patients with specialist requirements.
• Potentially supervise a Student Contact Lens Optician/Student Dispensing Optician.

Skills

Patient care

Team training

Customer service

Education

GOC registration

Qualified Contact Lens Optician

Job description

Boots Opticians is seeking a qualified Contact Lens Optician to deliver exceptional patient care and expert advice across our store clinics and wider store footprint. You will report to the Store Manager/Hub Manager and help drive high-quality customer journeys.

You will train and develop the optical team, validate complex prescriptions, and nurture relationships with local healthcare professionals. There is also an opportunity to supervise student opticians.