Contact Lens Optician

Boots Opticians; Norwich; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading optical services provider in Norwich is seeking a qualified Contact Lens Optician to enhance customer care and support the store's day-to-day operations. You will be responsible for delivering exceptional patient care, training team members, and building connections with local healthcare professionals. This role requires full GOC registration and a genuine passion for patient care. Competitive benefits include a retirement savings plan, generous employee discounts, and a flexible benefits scheme.

Benefits

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced maternity/paternity/adoption leave pay

Flexible benefits scheme

Access to free counselling and support

Qualifications

• Full GOC registration is required.
• Must be a qualified Contact Lens Optician.
• Passion for patient care is essential.

Responsibilities

• Deliver patient care and create a positive customer journey.
• Build relationships with customers and healthcare professionals.
• Train and develop optical team using up-to-date knowledge.
• Validate complex prescriptions for patients with specialist needs.

Skills

Customer care

Contact Lens technology

Team training and development

Building relationships

Education

Full GOC registration

Qualified Contact Lens Optician

Job description

Job Description

As a qualified Contact Lens Optician, you will be providing a high level of customer care and expert advice to make a real difference to our customers and keep them coming back. You will work in store across our clinics and the wider store to support the day-to-day operations, reporting to the Store Manager/Hub Manager.

What you’ll be doing

As a qualified Contact Lens Optician, you will be providing a high level of customer care and expert advice to make a real difference to our customers and keep them coming back. You will work in store across our clinics and the wider store to support the day-to-day operations, reporting to the Store Manager/Hub Manager.

Key responsibilities

• Using your passion for delivering patient care you’ll work with colleagues to deliver a positive customer journey.
• Building longstanding relationships – not only with colleagues and customers but with healthcare professionals in the local community and exploring opportunities for delivering enhanced services.
• Using your up-to-date knowledge of Contact Lens technology and spectacle dispensing to train and develop the wider optical team.
• Validating complex prescriptions and vulnerable groups and providing expert knowledge for patients with more specialist requirements.
• Opportunity to supervise a Student Contact Lens Optician/Student Dispensing Optician.

What you’ll need to have (our must-haves)

• Full GOC registration
• Qualified Contact Lens Optician
• Passion for patient care

It would be great if you also have

• Ability to embrace new technologies

Where your brilliance can take you

At Boots Opticians, your clinical career can go in many directions – from clinician and non-clinical leadership roles to even owning your own Boots Opticians store through our Franchise Academy. Whatever path you choose, we’ll help you get there.

Rewards designed for you

• Boots Retirement Savings Plan
• Discretionary annual bonus
• Generous employee discounts
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
• Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

There’s lots more in our benefits and discounts, MyBoosts – there to give you that little lift in your everyday. Find out more at http://boots.jobs/rewards. Exclusions may apply; eligible roles only. Please note that any salary estimates provided on third-party sites are not endorsed by Boots Opticians and may not be accurate.

A bit about us

At Boots Opticians, we help everyone see what’s possible, from our customers to our colleagues. We’re a proud equal opportunity employer, and the diversity of our colleagues is so important to us, as we create a positive and inclusive workplace for everyone who steps through the door. With a supportive team and trusted brand behind you, join us, and be brilliant with Boots.

What’s next?

If you apply, our team will be in touch to let you know the outcome of your application or to arrange next steps. Where a role is advertised as full-time, we are open to discussing part-time and job share options. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you be at your best.

This role requires the successful candidate to complete a pre-employment check after receiving an offer. Depending on your location, you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable Groups) or an Access NI Check.

Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.

We hope to hear from you soon. Be brilliant with Boots.