Contact Centre Advisors

Michael Page (UK); Newcastle upon Tyne; Hybrid; GBP 28,000 - 34,000; Full time

Job summary

A reputable financial services company in Newcastle is seeking a Contact Centre Advisor to engage with existing clients. The role offers a competitive salary of £34,000 plus monthly bonuses and exceptional benefits. The successful candidate will leverage their communication skills to build relationships and assist clients with additional services. Full training and flexible working options are included.

Benefits

Monthly bonuses

Full training provided

Excellent progression and development

Flexible working

No shift patterns or weekends

Qualifications

• Previous contact centre/sales experience preferred, but transferable skills accepted.
• Required to demonstrate excellent communication and relationship-building skills.
• Must possess a positive, can-do attitude.

Responsibilities

• Call existing clients to offer additional services and book appointments.
• Engage in consultative conversations based on incoming enquiries.
• No cold calling; all clients have a prior relationship.

Skills

Excellent communication skills

Confident telephone manner

Ability to build relationships

Resilience

Positive attitude

Team player

Job description

Overview

• New Permanent Contact Centre Advisor Positions in Newcastle!
• To work for a reputable financial services business!

About Our Client

Are you currently working in a contact centre environment and looking to join a business where you are rewarded with a lucrative commission scheme?

Do you want to join a reputable company which will invest in you from day one and provide the best training and progression?

Would you like to be part of a fun and vibrant team and an excellent working environment?

Then please apply now immediate interviews being held!

Job Description

As a Contact Centre Advisor you will be calling existing clients of the business to offer a range of additional services and products you will be building excellent relationships and booking appointments for a partner to visit the organisation.

You will be generating interest having consultative conversations following up on enquiries coming into the business alongside interest from events and webinars.

There is no cold calling involved this is an extremely exciting and unique role all clients you will be speaking with will have a prior relationship in place!

If you have previous contact centre/sales experience or hold the right transferable skills we would love to hear from you!

The Successful Applicant

Previous contact centre/sales experience however the business can be open and will look at transferable skills

Excellent communication skills and a confident telephone manner

Able to build and maintain excellent working relationships

Resilient and a positive can do attitude

An excellent team player

What\'s on Offer

Salary of £34000+ monthly bonuses+ reputable financial services business+ central location in Newcastle+ full training provided+ excellent progression and development+ exceptional benefits package+ great progression and development+ flexible and hybrid working+ no shift patterns or weekends+ immediate interview