Contact Centre Advisor

Michael Page; North East; Hybrid; GBP 29,000 - 35,000; Full time

Job summary

A reputable financial services company in the North East is seeking a Contact Centre Advisor. In this role, you will engage with existing clients, offering additional services while building relationships. The company offers a salary of up to £35,000+, along with monthly bonuses and exceptional benefits. Full training and development are provided, alongside opportunities for hybrid working without shift patterns.

Benefits

Salary of up to £35,000+

Monthly bonuses

Full training provided

Exceptional benefits package

Flexible working

Immediate interview

Qualifications

• Previous contact centre/sales experience or transferable skills are advantageous.
• Excellent communication skills with a confident approach.
• Ability to maintain working relationships and work as part of a team.

Responsibilities

• Call existing clients to offer additional services and book appointments.
• Engage in consultative conversations following up on enquiries.
• Generate interest through established client relationships.

Skills

Excellent communication skills

Confident telephone manner

Ability to build relationships

Resilience and positive attitude

Team player

Job description

Are you currently working in a contact centre environment and looking to join a business where you are rewarded with a lucrative commission scheme?

Do you want to join a reputable company which will invest in you from day one and provide the best training and progression?

Would you like to be part of a fun and vibrant team and an excellent working environment?

Then please apply now immediate interviews being held!

Description

As a Contact Centre Advisor you will be calling existing clients of the business to offer a range of additional services and products you will be building excellent relationships and booking appointments for a partner to visit the organisation.

You will be generating interest having consultative conversations following up on enquiries coming into the business alongside interest from events and webinars.

There is no cold calling involved this is an extremely exciting and unique role all clients you will be speaking with will have a prior relationship in place!

If you have previous contact centre/sales experience or hold the right transferable skills we would love to hear from you!

Profile

• Previous contact centre/sales experience however the business can be open and will look at transferable skills
• Excellent communication skills and a confident telephone manner
• Able to build and maintain excellent working relationships
• Resilient and a positive can do attitude
• An excellent team player

Job Offer

• Salary of up to 35000+
• Monthly bonuses
• Reputable financial services business
• Central location in Newcastle
• Full training provided
• Excellent progression and development
• Exceptional benefits package
• Great progression and development
• Flexible and hybrid working
• No shift patterns or weekends
• Immediate interview