Consultant Financial Services

Delta Capita; Greater London; Hybrid; GBP 38,000 - 62,000; Full time

Job summary

Delta Capita is seeking a Consultant/Sr. Consultant for a major financial services transformation programme in London. The role emphasizes stakeholder management, project coordination, and process improvement across business and technology teams.

You will gather requirements, map processes, run governance activities, and support change management, training, and adoption efforts in a fast-paced client environment. Hybrid work and permanency are expected.

Qualifications

• Experience in financial services, banking, insurance, or regulated environments.
• Exposure to project coordination, business change, transformation, operations, or process improvement.
• Strong stakeholder management and communication skills.
• Experience working across multiple teams with competing priorities.
• Ability to analyse processes and identify opportunities for efficiency.
• Strong organisational skills and attention to detail.

Responsibilities

• Support delivery of business transformation and change initiatives across financial services operations.
• Coordinate with multiple stakeholders to track milestones, actions, and dependencies.
• Gather, document, and maintain business requirements, process maps, and project documentation.
• Assist with operational reviews, process improvement activities, and workflow optimisation.
• Support governance activities including status reporting, action tracking, and stakeholder communications.
• Analyse operational data and prepare management information to support decision‑making.
• Facilitate workshops, meetings, and discussions with business and technology teams.
• Support user adoption, training, and change management activities.
• Identify risks, issues, and bottlenecks and elevate appropriately.
• Contribute to continuous improvement initiatives using automation and AI-enabled solutions where applicable.

Skills

Stakeholder management

Project coordination

Operational improvement

Process optimisation

Tools

Jira

Power BI

Office suite

Job description

Role - Consultant / Sr. Consultant

Immediate Joiner

Location - London (Hybrid)

Role Summary

We are seeking a Consultant to support a major financial services transformation programme within a global banking environment. This role is suited to an early-career professional with strong stakeholder management, project coordination, operational improvement, and process optimisation experience. The successful candidate will work across business and technology teams, supporting change initiatives, operational enhancements, and project delivery activities.

The Role and Responsibilities

1. Support delivery of business transformation and change initiatives across financial services operations.
2. Coordinate with multiple stakeholders to ensure project milestones, actions, and dependencies are tracked effectively.
3. Gather, document, and maintain business requirements, process maps, and project documentation.
4. Assist with operational reviews, process improvement activities, and workflow optimisation.
5. Support governance activities including status reporting, action tracking, and stakeholder communications.
6. Analyse operational data and prepare management information to support decision‑making.
7. Facilitate workshops, meetings, and discussions with business and technology teams.
8. Support user adoption, training, and change management activities.
9. Identify risks, issues, and bottlenecks and elevate appropriately.
10. Contribute to continuous improvement initiatives using automation and AI‑enabled solutions where applicable.

Required Experience

1. Experience working within financial services, banking, insurance, consulting, or a regulated environment.
2. Exposure to project coordination, business change, transformation, operations, or process improvement initiatives.
3. Strong stakeholder management and communication skills.
4. Experience working across multiple teams and managing competing priorities.
5. Ability to analyse processes and identify opportunities for operational efficiency.
6. Strong organisational skills and attention to detail.
7. Comfortable producing reports, presentations, and project documentation.

Desired Experience

• Exposure to business transformation, project management, or consulting engagements.
• Knowledge of investment banking, capital markets, or financial services operations.
• Experience supporting change management or user adoption initiatives.
• Experience with automation, AI tools, or workflow optimisation projects.
• Familiarity with Agile delivery methodologies.

Skills & Tools

• Microsoft Office Suite (Excel, PowerPoint, Word)
• Jira
• Power BI
• Process documentation and workflow mapping
• Data analysis and reporting
• Strong presentation and stakeholder engagement skills

Candidate Profile

• Early-career consultant with strong potential to develop within financial services consulting.
• Demonstrates a proactive and delivery-focused mindset.
• Strong interpersonal skills with the confidence to engage stakeholders at different levels.
• Interested in business transformation, project delivery, operations, and change management.
• Able to adapt quickly within fast-paced client environments.

How We Work

Delta Capita is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, colour, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

This is a permanent full-time position located in London.

For this role, a valid working permit for the UK is mandatory.

Expectations regarding hybrid working

As we are a Service Provider and Consulting firm servicing clients, our policy for physically working from the office (which may be the clients' offices or our own offices depending on the client) aligns to what our clients' policies and expectations are and these vary. Most of our clients now require a minimum of 3 days per week in the office, 2 days from home, and accordingly this is also the minimum expectation that Delta Capita require.

Who We Are

Delta Capita Group (a member of the Prytek Group) is a global managed services, consulting, and solutions provider with a unique combination of experience in Financial Services and technology innovation capability. Our mission is to reinvent the financial services value chain providing technology based mutualized services for financial institutions for non-differentiating services.

Our 3 offerings are:

• Managed Services

• Consulting & Solutions

• Technology

To know more about Delta Capita and our culture click here: Working at DC - Delta Capita.