Consultant - Change

PACT Solutions; Manchester; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

PACT Solutions is a specialist management and digital transformation consultancy working with higher education across the UK. The Role sits in Bristol or Manchester on a hybrid model with regular travel to partner sites across the UK and Ireland.

You will lead change activity across programmes, driving adoption and embedding new systems and ways of working in a fast‑growing university setting. As a flexible, proactive change professional, you will own end‑to‑end change delivery, build

Qualifications

• Experience in change, transformation or delivery roles.
• Strong understanding of change management principles.
• Experience delivering change activity within programmes.
• Ability to translate system/process change into user impact.
• Strong stakeholder engagement and communication skills.
• Organised, analytical and proactive.

Responsibilities

• Lead change delivery across programmes.
• Conduct change impact assessments and design interventions.
• Drive readiness activity and manage adoption risks.
• Design and deliver stakeholder engagement approaches.
• Develop communications, training and support materials.
• Track adoption and ensure change can be embedded.
• Maintain governance (RAID, reporting, documentation).
• Contribute to internal tools, methods and continuous improvement.

Skills

Change management

Stakeholder engagement

Delivery leadership

Job description

Location: Bristol or Manchester hybrid (regular travel to partner sites across the UK and Ireland as needed)

Role Type: Permanent (full-time preferred, flexible working considered)

Role Summary

Lead change activity within programmes, ensuring that new systems,processesand ways of working are successfully adopted and embedded.This is a delivery-focused consulting role fora flexible and proactive change professional to make a meaningful impact ina university setting.

About PACT Solutions:

PACT Solutions is a specialist management and digital transformation consultancy working exclusively with higher education institutions across the UK.

We help universities solve complex challenges across strategy, student records, data, change and delivery. As we grow, we want to strengthen the way we run the business internally while protecting the quality, culture and partner focus that have made us successful.

The Role

Own and deliver change activity across programmes, working closely with delivery, data and partner teams to ensure change is structured, aligned and delivers sustainable outcomes.

What You’ll Be Doing

• Lead change delivery
• Conduct change impact assessments and design interventions
• Drive readiness activity and manage adoption risks
• Design and deliver stakeholder engagement approaches
• Develop communications, training and support materials
• Track adoption and ensure change can be embedded
• Maintain governance (RAID, reporting, documentation)
• Contribute to internal tools, methods and continuous improvement

Our Values

Partnership: We work with you, not for you.

Integrity: We do the right thing, even when it requires difficult conversations.

Inquisitive: We dig deeper to uncover what will truly deliver value.

Transformative: We focus on outcomes that create lasting, measurable improvement.

Why join PACT?

Take ownership of meaningful change delivery across major transformation programmes while developing your consulting capability in a fast-growing, supportive environment.

This role sits at the Consultant level within PACT’s consulting career pathway (Analyst → Consultant → Senior Consultant → Lead → Principal), with increasing responsibility for delivery, stakeholders and impact.

Requirements

What we’re looking for

• Experience in change, transformation or delivery roles
• Strong understanding of change management principles
• Experience delivering change activity within programmes
• Ability to translate system/process change into user impact
• Strong stakeholder engagement and communication skills
• Organised, analytical and proactive

Desirable

• Change certification (e.g. PROSCI, APMG)
• Higher education or transformation programme experience
• Consultancy or system implementation exposure