RESPONSIBLE FOR: Operatives
DEPARTMENT: Management and Technical
ROLE DEFINITION
The Construction Manager will have full responsibility to oversee the delivery and day-to-day management of operatives, subcontractors and on-site M&E works in accordance with the Construction Programme through to project completion. This is a key role within the business as the success of the project is dependent on the Construction Manager owning and being responsible for delivery of all elements of M&E works on time and to budget.
KEY RESPONSIBILITIES
Project Coordination
- Manage the design, installation, and any required maintenance of M&E systems, ensuring an on-time snag free project to meet client satisfaction.
- Attend site walkabouts with SLT members and client teams where required.
- Oversee the detailed design, qualification, and installation of capital equipment.
- Ensure industry standards, safety protocols, and regulatory compliance requirements are adhered to by the project team, escalating concerns to the Senior Construction Manager or Project Manager where necessary.
- Build a good relationship with the Principal Contractor and client teams, listening to demands and providing constructive feedback where necessary.
- Manage and administer the project in accordance with Company processes and procedures within the ‘Phoenix Project Flowchart’, ensuring operational efficiency.
- Ensure available Company Digital Operations tools such as SharePoint, ACC, InnDex, and Openspace are utilised consistently.
Health, Safety, and Compliance
- Take accountability for health, safety, and environmental compliance across the project.
- Assist the Senior Construction Manager/Project Manager with the development of high-level risk assessments and project-specific method statements.
- Promote a strong safety-first culture, ensuring that statutory assessments such as manual handling, noise and PPE, are carried out in conjunction with the safety team.
- Ensure that all Phoenix ME operatives and subcontractors are working to their method statements and attend weekly site-specific toolbox talks.
- Work closely with the HSEQ Advisor/Manager and act on their recommendations.
- Make sure that equipment such as plant items, hand tools, splitter boxes and transformers are in good working order, appropriately labelled, and used only by trained and competent staff.
- Take responsibility for ensuring that all new employees are enrolled on InnDex and attend a safety induction (or Phoenix Safe Way induction for subcontractors).
- Review RAMS and undertake incident investigations as required in collaboration with the HSEQ team.
- Make all new joiners aware of the basic fire precautions on site and ensure fire-fighting equipment is available and maintained for site stores, huts, and site offices.
Programme and Procurement
- Communicate the project programme requirements to the operatives, supervisors and subcontractors, reducing programme delays and risks.
- Assist with on-site sequencing to ensure programmes are maintained and expectations are met.
- Organise the programme of work so that it is carried out with minimum risk to the plant and materials.
- Proactively resolve and mitigate procurement risks.
- Ensure safe and secure storage of materials and plant items on site.
- Manage and direct site deliveries, ensuring delivery tickets match materials delivered and that shortfall or incorrect items are reported in a timely manner.
- Mark up and issue dependency schedules/drawings to the client to identify items affecting the installation progress.
- Update progress percentages each week via marked up progress drawings and dropline mark ups, ensuring adherence to programme timelines.
Operations Control
- Manage all aspects of on-site M&E works, maintaining a detailed understanding of the scope of works and familiarity with the contract drawings and specifications.
- Lead and coordinate troubleshooting efforts to resolve engineering challenges promptly and effectively, ensuring minimal disruption to operations and project timelines.
- Be accountable for the sign-off of complex M&E installations, ensuring these are completed in accordance with current drawing revisions.
- Conduct site tours with subcontractors, documenting action items with clear timescales.
- Conduct OpenSpace tours with internal and external teams on a weekly basis.
- Complete a daily log of key activities being carried out, detailing work areas and tasks being undertaken.
Quality and Close Out
- Carry out final site inspections, ensuring approved benchmarks have been completed and followed during installation.
- Manage documentation for testing and commissioning, submitting signed test results to the client.
- Manage handover, including installation quality, void closure, final snagging, and fixes.
- Confirm all preconditions for testing and commissioning are met before arranging attendance to avoid abortive costs.
- Ensure all required materials are onsite at least eight weeks before handover or void closure.
- Mark up drawings with design changes, updating them progressively during installation.
- At each milestone or void closure, confirm the installation is fully complete according to the latest approved drawings and submittals.
- Maintain a live project close-out schedule to track outstanding works and dependencies.
Cost Control
- Track labour costs against the Phoenix ME Labour target plan.
- Manage onsite resources to minimise the need for overtime and weekend working.
- Review work requests carefully to avoid unnecessary costs.
- Understand and plan material orders in advance to meet the contract programme.
- Avoid over-ordering materials and ensure leftover materials are returned before the project is closed out to reduce costs.
- Maintain site cleanliness; issue cleanup notices and act quickly to avoid extra charges from the Principal Contractor.
- Minimise chances of contra charges levied against Phoenix ME.
PERSON SPECIFICATION
CITB Site Management Safety Training Scheme (SMSTS) certificate or equivalent
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Relevant Managers Skill card (CSCS, ECS or Skill card)
Experience in working with Principal Contractors and multi-disciplinary project teams
Proven experience in similar level role working in a Construction Fit-Out / M&E environment
Extensive knowledge of construction processes, materials and equipment
Specific risk-based training such as Asbestos Awareness, Risk Assessment Training, Manual Handling Training and Temporary Works
This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to assign or reassign duties and responsibilities.
OUR VALUES
- Embody boldness and ambition to exceed goals by setting high personal and professional standards
- Act with courage, voicing ideas or concerns with confidence while remaining resilient in the face of challenges
- Foster empowerment by creating an environment where everyone feels capable, trusted, and supported
- Promote innovation by sharing fresh ideas and new methods to drive continuous improvement
- Champion a culture of togetherness and inclusion by acting with mutual respect and integrity