Construction Claims Executive

Lockton; City Of London; On-site; GBP 45,000 - 60,000; Full time

Job summary

A leading insurance firm in London seeks a Construction Claims Executive to provide claims handling services for a client portfolio. The role involves managing claims, negotiating settlements, and maintaining relationships with clients and insurers. Ideal candidates will have excellent claims experience, strong knowledge of the London Market, and the ability to communicate effectively. This is a full-time, permanent position.

Qualifications

• Excellent technical claims experience with strong knowledge of the London Market.
• Understanding of relevant business classes such as Construction All Risks.
• Ability to prepare and interpret claims experiences and analyses.

Responsibilities

• Manage claims to conclusion liaising with clients and insurers.
• Negotiate settlements to achieve cost-effective outcomes.
• Provide advice on policy cover and documentation required.

Skills

Claims handling

Negotiation

Communication skills

Analytical skills

Problem-solving

Education

CII qualifications

Tools

Microsoft Office

LOCS Brokasure

ECF

Job description

Construction Claims Executive

Location: United Kingdom, London, London

Job Profile: Lockton - Experienced Professional

Work Place: In Office

Region: UK

Reference: 003724

Description

We have a new exciting opportunity within Locktons Construction Practice for an Claims Executive. Our Construction Practice deliver innovative insurance placements and risk management services for organisations in the Construction this role you will provide claims handling services to an allocated portfolio of clients while supporting the overall claims service provision to our clients and supporting associates within the team.

Responsibilities

• Managing claims to conclusion liaising effectively and appropriately with the client insurer loss adjuster and any other interested party
• Provision of advice on the application of policy cover and the necessary documentation / information required to progress the claim
• Negotiating with insurers to achieve the most beneficial and cost-effective settlement for the client
• Negotiating with insurers to ensure reserves are realistic and appropriate
• Ensuring claims are registered and appropriately updated on our system
• Attending internal / external meetings as required and arranging / chairing claim review meetings with clients when appropriate
• Report any major or sensitive claims to Account Executive responsible
• Understand the appropriate claims notification and investigation procedures applicable to each class of insurance
• Understand the insurance programme and service plans for an allocated portfolio of clients and document client specific claim handling arrangements for internal purposes
• Provide feedback for insurer review meetings and actively contribute to the development of relationships
• Build and nurture close long-lasting relationships by developing a constantly expanding network of client insurer lawyer and loss adjuster contacts
• Provide management information as requested
• Maintain records on our internal systems and pro-actively perform claims cleansing
• Maintenance of a diary system for outstanding workload
• Prepare and maintain client claim experiences
• Work closely with Construction Claims Leader and Construction Claims AVP in handling claims under guidance / licence.
• Provide input and guidance to Construction Claims Administrator as required
• Undertake specific tasks as directed by management adhering to agreed project plans and timescales

Candidate Profile

• Excellent technical claims experience with strong knowledge of the London Market
• Understanding of the relevant classes of business such as Construction All Risks and Third Party Liability (any first party and third party cover claims handling experience would be considered)
• Ability to prepare and interpret claims experiences and analyses
• Excellent communication skills to effectively and professionally communicate both verbally and in writing with clients insurers and colleagues
• Willingness and ability to continue to develop knowledge through formal and informal learning both internal and external to the company
• Ability to manage time prioritise and ensure that deadlines are met without compromising quality
• Analytical and problem-solving skills including research and investigation
• An understanding of regulatory controls and procedures
• Knowledge of LOCS Brokasure ECF and Microsoft Office would be of benefit
• CII qualifications would be advantageous

Scheduled: Full Time Permanent