Construction Claims Consultant / Loss Adjuster

Marsh; West of England; Hybrid; GBP 60,000 - 90,000; Full time

Job summary

Marsh UK is seeking a Claims Preparation specialist for Construction and Energy & Power sectors within our hybrid UK-based team. You will join Marsh Risk Consulting's Claims Preparation practice to manage complex claims for multinational clients, collaborating with engineers, forensic accountants and loss adjusters.

This role offers exposure to large-scale construction and energy projects, with travel to client sites.

Qualifications

• Experience as a construction, energy or power loss adjuster or claims manager.
• Experience managing complex Construction, Energy and Power claims.
• Bachelor’s degree or equivalent in engineering/technical discipline.
• Professional qualifications such as MIChemE, MEI, BEng, CEng, MRICS or ACILA.
• Strong written and verbal communication skills.
• Willingness to travel locally and internationally.

Responsibilities

• Manage stakeholder communications and keep clients up to date.
• Investigate claims and understand technical and commercial issues.
• Quantify losses and review supporting information.
• Identify and resolve coverage issues.
• Work with insurers and loss adjusters to negotiate settlements.
• Draft, review and present key claim deliverables.
• Manage complex Construction, Energy and Power claims.
• Collaborate with engineers and forensic accountants.
• Support development of new propositions for Claims Solutions.

Skills

Construction claims

Energy & Power claims

Stakeholder management

Analytical reporting

Education

Bachelor’s degree in engineering/technical discipline

Job description

UK Claims Consulting – Construction and / or Energy & Power Claims Preparation Specialist

We are seeking a talented individual to join our Claims Preparation team at Marsh. Our Claims Preparation team forms part of our Marsh Risk Consulting Practice. This hybrid role can be based in most places in the UK.

Our Claims Preparation team is a pioneering initiative at Marsh, working alongside our core insurance broking business. We bring together specialists in forensic accountancy, surveying, engineering, loss adjusting and claims advocacy to help clients manage some of their most complex claims.

We looking for someone with strong experience in the Construction and/or Energy and Power sectors. You may be a qualified loss adjuster, engineer or experienced claims professional, with a track record of managing complex construction, energy and power insurance claims for UK and multinational clients.

This is a varied role, working with clients across sectors including infrastructure, power generation, renewables, developers, real estate, construction, financial institutions and major corporate businesses. No two claims are the same, and you’ll play an important role in helping clients achieve the best possible outcomes.

An initial focus may be on any large and complex material damage claim, with the opportunity to work across other areas over time. These could include construction, energy and power claims, renewable energy projects, high-value property losses, complex commercial material damage claims and other specialist coverage lines.

Strong spreadsheet, report writing and presentation skills are important, as is the ability to build trusted relationships with clients, insurers and other stakeholders. The role may involve local and international travel, sometimes at short notice.

What You’ll Be Doing

• Managing stakeholder communications and keeping clients up to date
• Investigating claims and understanding the technical and commercial issues involved
• Quantifying losses and reviewing supporting information
• Identifying and resolving coverage issues
• Working with insurers and loss adjusters to negotiate fair and effective settlements
• Drafting, reviewing and presenting key claim deliverables, including proposals, technical concept reports and final claim submissions
• Managing complex Construction, Energy and Power claims
• Working with engineers, forensic accountants and other specialists
• Supporting the development of new and existing propositions to help grow the Claims Solutions business

What You’ll Bring

• Experience as a construction, energy or power loss adjuster, or as a claims manager in the insurance market
• Experience managing complex and demanding Construction, Energy and Power claims
• A bachelor’s degree or equivalent in a relevant engineering or technical discipline
• Relevant professional qualifications, such as MIChemE, MEI, BEng, CEng, MRICS or ACILA
• Strong written and verbal communication skills
• Excellent analytical, report writing and presentation skills
• The ability to manage multiple stakeholders and keep complex claims moving forward
• Willingness and ability to travel locally and occasionally internationally

What would make you stand out?

• Extensive experience handling major or complex Construction, Energy and Power claims for insurers and/or policyholders
• Experience working on renewable energy, power generation, infrastructure or major engineering projects
• Experience working with engineers and forensic accountants on complex claims A strong understanding of the technical, contractual and commercial issues that can affect large losses
• Experience developing client propositions or helping to grow a specialist claims service

Why join Claims Solutions?

• At Marsh, we help you be your best through professional development opportunities, interesting and varied work, and supportive leaders.
• You’ll join a collaborative and inclusive team, working with talented colleagues to develop new solutions and make a real difference for clients, colleagues and communities.
• Our scale gives you access to a wide range of career opportunities, as well as benefits and rewards designed to support your wellbeing.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to providing an inclusive work environment. We aim to attract and retain the best, most qualified people and value colleagues of all backgrounds, without regard to age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at [e-mail].

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

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