Construction Account Coordinator

Universal Business Team; Cambridgeshire and Peterborough; On-site; GBP 30,000 - 35,000; Full time

Job summary

A well-established and growing business in the UK is seeking an individual with a background in construction or manufacturing for a customer-focused account role. The ideal candidate will manage a portfolio of accounts, acting as a liaison between customers and internal teams while leveraging their technical knowledge. Benefits include a £30k-£35k salary, structured onboarding, and flexible working conditions within a supportive environment.

Benefits

£30k-£35k basic salary plus bonus

Structured onboarding and training

Stable working hours with flexibility

Free on-site parking

Complimentary snacks and drinks

Long-term career progression

Qualifications

• Experience in construction or related technical fields.
• Comfortable dealing with technical products and specifications.
• Ability to manage multiple accounts successfully.

Responsibilities

• Manage and develop customer accounts in construction.
• Act as the main liaison between customers and internal teams.
• Advise and support clients based on technical background.

Skills

Background in construction, carpentry, ironmongery, window/door manufacturing, or similar

Strong communication skills

Customer-first mindset

Organised and reliable

Job description

Summary

We are recruiting on behalf of a well-established and growing business that supports customers across the construction and manufacturing supply chain. This role is ideal for someone currently working within construction, carpentry, ironmongery, window or door manufacturing, or a related technical environment who is looking to move into a customer focused, commercially focused account role. You don't need formal account management experience, what matters is your industry knowledge, understanding of how projects run, and your ability to speak the same language as customers.

Key Responsibilities

• Manage and develop a portfolio of construction and manufacturing-based customer accounts
• Act as the main liaison between customers and internal teams
• Use your technical or trade background to advise, support, and build credibility with clients
• Maintain regular contact to understand upcoming projects and requirements
• Identify opportunities to add value through product or service solutions
• Ensure accurate order processing, follow-ups, and issue resolution
• Maintain CRM and account records with a high level of attention to detail

Qualifications

• Background in construction, carpentry, ironmongery, window/door manufacturing, or similar
• Comfortable dealing with technical products, drawings, specifications, or project-based work
• Strong communication skills and a customer‑first mindset
• Organised, reliable, and able to manage multiple accounts simultaneously

Benefits

• £30k‑£35k basic salary plus bonus
• Structured onboarding and training into account management
• Stable working hours with flexibility when required
• Free on‑site parking
• Complimentary snacks and drinks
• Long‑term career progression within a growing, supportive business