Connections Coach - HMP Millsike

Forward Trust; Hull and East Yorkshire; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Flexible working

Training & development

Season ticket loan

Cycle to work

Job summary

Forward Trust in the East Riding of Yorkshire is seeking a Connections Coach at HMP Millsike. This full-time role (35 hours) focuses on visits, family work, and desistance and wellbeing support to help prisoners rebuild connections and sustain change.

You will manage a varied caseload, deliver 1:1 coaching and group work, and contribute to a whole-prison recovery culture in collaboration with health, substance misuse, and prison colleagues. DBS checks apply.

Qualifications

• Experience working with vulnerable people in a coaching or support role.
• Strong relationship-building, motivational, and communication skills.
• Ability to manage a varied caseload and develop tailored plans.

Responsibilities

• Deliver core Connections offer: visits, family work, and wellbeing support.
• Manage caseload of Prisoner Service Users through 1:1 coaching and group work.
• Support ISFL model and recovery wing approach.
• Contribute to a whole-prison recovery culture and MDT reviews.
• Develop tailored recovery plans to sustain change.
• Chair community meetings when required.

Skills

Relationship-building

Motivational interviewing

Caseload management

Coaching

Communication skills

Job description

Connections Coach - HMP Millsike

Location: East Riding of Yorkshire

Salary: £26,000 per annum

About The Role

We re looking for a passionate Connections Coach to join Forward Trust (Full Time, 35 Hours) at HMP Millsike, a rural prison location where access is limited and a full driving licence with use of a car is essential. You ll deliver a relationship-led service that helps people rebuild connections, strengthen wellbeing, and move towards lasting desistance.

This role sits at the heart of our Connections Service, covering Visits, Family & Relationship support, and Desistance & Wellbeing interventions. You ll play a key part in building a strong recovery ecosystem across the prison, working in partnership with health, substance misuse, and prison colleagues to deliver truly integrated support.

What you’ll be doing

• Delivering the core Connections offer: visits, family work, and desistance & wellbeing support
• Managing a varied caseload of Prisoner Service Users (PSUs) through 1:1 coaching and group work
• Supporting delivery of the Incentivised Substance Free Living (ISFL) model and recovery wing approach
• Contributing to a whole-prison recovery culture, including designated recovery/ISFL areas
• Chairing community meetings and contributing to multidisciplinary reviews where required
• Developing tailored recovery and desistance plans that build motivation and sustain change

The approach you’ll support

You ll help deliver the Supporting & Sustaining Recovery (SSR) model, supporting people through:

• Stabilisation and preparation
• Structured recovery development
• Long-term sustainment through ISFL, peer support, employment pathways, and wellbeing interventions

You ll also work with innovative recovery resources including:

• Forward Connect a national recovery community of 1,000+ members
• Group programmes, resilience workshops, and 1:1 interventions
• Lived experience materials, campaigns, and recovery-focused content

What we’re looking for

• Experience working with vulnerable people in a coaching, support, or key working role
• Strong relationship-building, motivational, and communication skills
• Confidence managing caseloads, assessments, and structured plans
• Ability to work collaboratively across health, substance misuse, and prison teams
• Commitment to recovery, desistance, and person-centred support
• Flexibility to work in a rural, secure setting (driving essential)

This is a chance to help shape a whole-prison recovery culture, where people are supported not just to change, but to sustain that change long after release.

All prison-based roles are subject to enhanced DBS checks and HMPPS security vetting. These checks can take up to 5 months to complete. Any offer of employment will be conditional upon the successful completion of both checks.

Please note if you have lived overseas within the last 5 years then checks may take longer.

About Us

We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.

We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits -

• Flexible working
• Training and development opportunities
• BHSF Cashback Scheme (optional)
• Season Ticket Loan Scheme
• Cycle to work scheme
• Crisis Loan Scheme
• Electric Car Scheme
• 3 x Wellbeing Days (pro rata'd for part time employees)
• Access to Blue Light Card
• 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
• Contributory Pension Scheme Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter
• Death in Service Payment (2x annual salary)
• Critical Illness Insurance (subject to qualifying criteria)

Please note that we may close this vacancy early if we receive a high volume of suitable applications.