Conferences & Events Sales Coordinator

Accor; City of Westminster; On-site; GBP 60,000 - 80,000; Part time

Job summary

A global hospitality leader is seeking a Conferences & Events Sales Coordinator in City of Westminster. This role involves managing event inquiries, coordinating with internal teams, and ensuring a smooth event delivery process. Ideal candidates should have experience in event coordination or hospitality sales, excellent communication skills, and the ability to manage multiple tasks. The role offers a part-time contract with a competitive salary, flexible scheduling, and opportunities for professional growth within the company.

Benefits

Competitive salary and benefits package

Opportunities for training and development

Employee discounts across Accor worldwide

Qualifications

• Previous experience in event coordination or hospitality sales preferred.
• Ability to manage multiple events simultaneously while maintaining accuracy.
• Strong attention to detail and proficiency in Microsoft Office.

Responsibilities

• Respond to event enquiries efficiently and professionally.
• Coordinate with internal departments for seamless event delivery.
• Build and maintain strong relationships with corporate clients and event planners.

Skills

Event coordination

Communication skills

Organizational skills

Time-management skills

Negotiation skills

Attention to detail

Customer service

Sales skills

Tools

Microsoft Office

Opera Cloud or Delphi

Job description

Job Title & Location

Conferences & Events Sales Coordinator – Novotel London Greenwich, UK

Job Responsibilities

• Respond to event enquiries efficiently and professionally, preparing proposals, contracts, and event function sheets.
• Maintain accurate records, manage bookings, and update systems in a timely manner.
• Coordinate with internal departments to ensure seamless event delivery and planning.
• Actively listen to clients to fully understand their requirements, ensuring communication between all relevant departments.
• Support the delivery of all services for bookings in line with budgets, incentives, and objectives.
• Coordinate event planning, liaising with departments to confirm all preparations, dietary requirements, and guest numbers, acting quickly to resolve any issues.
• Meet clients on the day of their event to ensure a smooth experience.
• Complete proposals, invoices, event orders, and administrative tasks to ensure timely execution of all planned events.
• Use effective time‑management strategies to meet weekly deadlines.
• Build and maintain strong relationships with corporate clients, travel agents, and event planners.
• Participate in site inspections, client meetings, and familiarisation trips.
• Respond promptly to all enquiries and provide timely follow‑up to secure bookings.
• Support account management from initial inquiry through to negotiation, contracting, and upselling, collaborating with the Sales and Events team to cross‑sell hotel services.
• Monitor availability and work in alignment with revenue management strategies; support forecasting efforts and reporting on business trends and performance.
• Maintain up‑to‑date knowledge of local market, competitor activity, and pricing strategies.
• Negotiate with third‑party vendors to secure the most favourable terms.
• Evaluate the success of special events and submit reports to the Director of Sales & Marketing as required.
• Assist the Sales team with hosting site inspections and trade shows as needed.

Qualifications

• Previous experience in event coordination or hospitality sales (preferred).
• Excellent communication, organisational, and time‑management skills.
• Proactive, detail‑oriented, and able to manage multiple tasks and deadlines.
• Positive attitude, genuine passion for hospitality, and a friendly approach.
• Familiarity with event booking systems (Opera/S&C experience a plus, training provided).
• Ability to manage multiple events simultaneously while maintaining accuracy and composure.
• Strong communication and negotiation skills, knowledge of the MICE industry.
• Experience in a similar role – events, banquets, or conference operations, preferably within a hotel.
• Strong attention to detail, proficiency in Microsoft Office.
• Confidence in following up with clients to ensure expectations are met throughout event delivery.
• Excellent personal presentation and professional communication skills.
• Knowledge of Opera Cloud or Delphi (desirable).
• Experience in Hotel Sales, Reservations, or Business Development, ideally with exposure to MICE and events.
• Track record of achieving sales targets and KPIs.
• Strong relationship‑building abilities across corporate or events sectors.
• High motivation, self‑direction, and ability to work both independently and collaboratively.
• Positive, proactive attitude and polished professional demeanour.
• Lead generation experience, proactive outreach, converting enquiries into bookings.

What We Offer

• Part‑time contract with flexible scheduling.
• Competitive salary and benefits package.
• Opportunities for training, development, and career progression within Accor.
• Employee discounts across Accor worldwide.
• A supportive and friendly team environment.

Inclusive Workplace

We are an inclusive company and aim to attract, recruit, and promote diverse talent, creating an environment where everyone feels they belong.