Conference Office Sales Manager

Cater Shaw; Cambridge; On-site; GBP 56,000; Full time

Job summary

A leading venue provider in Cambridge is seeking an ambitious Conference Office Sales Manager to spearhead conference sales. This role requires proven experience in sales, exceptional leadership skills, and a client-focused approach. The successful candidate will develop strategies to drive substantial revenue growth, manage a dedicated team, and uphold outstanding service standards across events. This position offers a competitive salary package.

Qualifications

• Proven experience in conference and events sales, preferably within a hospitality or heritage venue.
• Strong track record of exceeding revenue targets and developing successful sales strategies.
• Excellent leadership and team management skills.

Responsibilities

• Develop and execute sales strategies to achieve or exceed conference booking targets.
• Prospect for new business and manage client inquiries.
• Manage, train, and inspire the conference sales team.

Skills

Proven conference and events sales experience

Strong negotiation skills

Leadership and team management

Client relationship management

Excellent communication

Job description

Conference Office Sales Manager, Cambridge 56k per annum

A historic venue and premier conference destination is seeking an ambitious and results‑driven Conference Office Sales Manager to lead our conference sales operation. This pivotal role will shape the commercial success of our events business, driving over 4 million pounds in annualised revenue while delivering exceptional client experiences.

About the Role

As part of the senior management team and reporting directly to the General Manager, you will lead a dedicated conference sales team and work collaboratively across departments to ensure seamless delivery of events. This is a hands‑on leadership position requiring a balance of strategic vision, commercial acumen, and operational excellence.

Your mission: to attract new clients, strengthen existing relationships, and consistently exceed revenue targets, all while upholding the exceptional service standards.

Key Responsibilities

• Drive Revenue Growth: Develop and execute sales strategies to achieve or exceed conference and event booking targets of circa 4 Million pound annualised.
• Client Acquisition and Retention: Prospect for new business, manage inquiries, conduct site visits, and build strong, lasting client relationships.
• Team Leadership: Manage, train, and inspire a reactive conference sales team, alongside marketing and administrative support.
• Operational Excellence: Oversee event planning from initial enquiry through to post‑event follow‑up, ensuring seamless handover to operations.
• Commercial Management: Lead budgeting, forecasting, pricing, contract negotiations, and financial reporting to deliver profitability.
• Marketing and Promotion: Collaborate with marketing to design and deliver campaigns, including digital, social, and traditional channels.
• System Optimisation: Maintain and enhance CRM and property management systems to support efficiency and data‑driven decision‑making.
• Client Relationship Programme: Implement and deliver account management strategies for key and prospective clients.

About You

• Proven experience in conference and events sales, preferably within a hospitality or heritage venue.
• A strong track record of exceeding revenue targets and developing successful sales strategies.
• Excellent leadership and team management skills, with the ability to inspire and motivate.
• Exceptional communication, negotiation, and relationship‑building abilities.
• Strong organisational and analytical skills with experience in budgeting, forecasting, and reporting.
• A client‑focused approach and passion for delivering outstanding service.