Conference & Events Team Member

The QHotels Collection; South Wonston; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading hotel chain in South Wonston is seeking enthusiastic individuals for a position in Food & Beverage areas. You will deliver exceptional service, ensuring guest satisfaction and adherence to brand standards while managing time effectively. The role offers flexibility, training support, and various perks including health club membership and discounts. Join an inclusive team that values diversity and supports the UK Armed Forces.

Benefits

Free health club membership

Discounts across the hotel chain

Support with training & professional qualifications

Employee Assistance Program

Refer a friend scheme

Free parking

Qualifications

• Passion for delivering exceptional guest service.
• Strong customer service skills.
• Good time management and organisational skills.
• Ability to work under pressure.

Responsibilities

• Ensure guest satisfaction and brand standards in Food & Beverage areas.
• Stay updated on pricing and promotions to maximize sales.

Skills

Exceptional guest service

Strong customer service skills

Time management

Organisational skills

Ability to work under pressure

Job description

Do you have a passion for a great guest experience?

Are you looking for a flexible job to work around school or commitments?

The important stuff:

• Free health club membership (T&Cs apply)
• Discounts across The QHotels Collection
• Family & Friends discounts in hotels across The QHotels Collection
• Support with training & professional qualifications, including course fees!
• Various learning & development available
• Access to an Employee Assistance Program – Hospitality Action
• Refer a friend scheme
• FREE parking
• AND……much, much more!

What will I do?

You will be stationed in a variety of Food & Beverage areas across the hotel ensuring guest satisfaction and brand standards are met. You will keep up to date with pricing and promotions in order to provide advice to guests and maximise sales.

Is this the role for me?

• Passion for deliveringexceptional guest service
• Strong customer serviceskills
• Good time management andorganisational skills
• Ability to work underpressure

Curious to find out more?

Norton Park Hotel, Spa & Manor House is a 4*, 165-bedroom property, located in Sutton Scotney, just outside Winchester. Our hotel has Scene restaurant and bar & lounge, a terrace, and we offer afternoon tea, private dining and meetings & event spaces as well as a separate Manor House. The leisure facilities include a pool, a gym, steam room, sauna, and a relaxing Elemis spa.

The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.

The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.