Conference & Events Team Member

The QHotels Collection; Crewe; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading hotel chain in Crewe is seeking passionate individuals to deliver exceptional guest service in various Food & Beverage areas. The role offers flexibility and includes responsibilities such as ensuring guest satisfaction and maximizing sales. Ideal candidates will possess strong organizational skills and the ability to work under pressure. Competitive perks include free health club membership and discounts across the hotel.

Benefits

Free health club membership

Discounts across the hotel chain

Family & Friends discounts

Training & professional qualifications support

Employee Assistance Program

Refer a friend scheme

FREE parking

Qualifications

• Passion for delivering exceptional guest service.
• Strong customer service skills required.
• Good time management and organizational skills are essential.
• Ability to work effectively under pressure.

Responsibilities

• Stationed in various Food & Beverage areas to ensure guest satisfaction.
• Keep up to date with pricing and promotions to advise guests and maximize sales.

Skills

Guest service passion

Customer service skills

Time management

Organizational skills

Ability to work under pressure

Job description

Overview

Do you have a passion for a great guest experience?

Are you looking for a flexible job to work around school or commitments?

The important stuff:

• Free health club membership (T&Cs apply)
• Discounts across The QHotels Collection
• Family & Friends discounts in hotels across The QHotels Collection
• Support with training & professional qualifications, including course fees!
• Various learning & development available
• Access to an Employee Assistance Program – Hospitality Action
• Refer a friend scheme
• FREE parking
• AND……much, much more!

What will I do?

You will be stationed in a variety of Food & Beverage areas across the hotel ensuring guestsatisfaction and brand standards are met. You will keep up to date with pricing and promotions in order to provide advice to guests and maximise sales.

Is this the role for me?

• Passion for delivering exceptional guest service
• Strong customer service skills
• Good time management and organisational skills
• Ability to work under pressure

Curious to find out more?

Curious to find out more?

Crewe Hall Hotel & Spa is located just outside Crewe and is a 4*, 117-bedroom property. Our hotel has the Brasserie restaurant and terrace bar, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, sauna, steam room, two tennis courts and a relaxing Elemis spa.

The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.

The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.