Conference & Events Supervisor - Newport

The Celtic Collection; Newport; On-site; GBP 25,000 - 35,000; Full time

Job summary

A hospitality organization in Newport seeks a Conference & Events Supervisor to manage event operations. Responsibilities include ensuring top-tier service, leading a team, and maintaining high standards throughout. Ideal candidates will have supervisory experience in a 4 or 5-star setting and a commitment to creating exceptional guest experiences.

Qualifications

• Experience in a 4 or 5 star hotel or a high-volume events setting.
• Hands-on supervisory experience is preferred.
• Strong commitment to delivering exceptional service.

Responsibilities

• Oversee daily event operations and ensure seamless execution.
• Organise and brief staff for top-tier service.
• Maintain high standards of service and professionalism.

Skills

Leadership

Customer service

Event planning

Communication

Job description

Join the 'Greatest Story in Hospitality' by becoming one of our 'Hospitality Heroes' as a Conference & Events Supervisor based at our Conference Centre. This is one of the fantastic opportunities we offer from 'Manor to Marina'.

Responsibilities

• Oversee daily event operations, ensuring seamless execution.
• Organise and brief staff to deliver top-tier food and beverage service.
• Maintain the highest standards of service, presentation, and professionalism.
• Be the friendly face that ensures every guest enjoys a flawless journey from start to finish.
• Lead by example, keeping the team engaged and driven.

Qualifications

• A passion for the industry and a drive to deliver outstanding customer experiences.
• Hands‑on experience in a 4 or 5 star hotel or a high‑volume events setting in a supervisory role.
• A natural leader who can inspire, motivate, and support a team.
• The ability to think on your feet, ensuring smooth operations in a dynamic environment.
• A commitment to exceptional service, leaving a lasting impression on every guest.