Conference and Banqueting Supervisor

Hilton; City Of London; On-site; Full time

Job summary

A leading UK hotel in the City of London is seeking a Conference and Banqueting Supervisor to oversee and deliver high-quality events. The ideal candidate will have supervisory experience, excellent communication skills, and a passion for creating memorable guest experiences. The position offers a competitive hourly rate and career development opportunities.

Benefits

Free meals when on duty

Smart uniform provided

Grow your career opportunities

Team Member Travel Program

Discounted dental and health cover

28 days holiday increasing yearly

High street discounts

Qualifications

• Must have supervisory experience in a smaller property.
• Strong leadership skills to guide the team.
• Passionate about delivering memorable guest experiences.

Responsibilities

• Supervise and deliver events smoothly and efficiently.
• Deal with guests' queries and complaints.
• Deputize for management in their absence.

Skills

Excellent communication skills

Coaching abilities

Problem solving

Supervisory experience

Job description

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS! - The Hilton London Metropole Hotel has just finished in 2022 a transformational refurbishment, updating all of its Food & Beverage outlets, Bedrooms, Public Areas and Meeting Space.

Following the completion of the refurbishment, the hotel now boasts 1,100 bedrooms, four unique restaurants and bars, 35 meeting rooms, including three ballrooms, with capacity for over 1,350 guests as well as an exclusive event space with unparalleled breath-taking skyline views across London.

Fancy taking a closer look at our brand new hotel? Check out our socials:

Events website: Hilton London Metropole (londonmetpresents.com)

Linkedin: https://www.linkedin.com/company/hilton-london-metrople/

A WORLD OF REWARDS

• An hourly rate of £13.88, plus service charge, on a 39-hour full-time contract.
• Smart uniform provided andlaundered
• Free, healthy and high quality meals when on duty
• Grow your Career!
• Personal Development programmes designed to support you at every step of your career
• A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing ( https://cr.hilton.com )
• Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
• Team Member Referral Program
• Discounted dental and health cover
• High street discounts: with Perks at Work
• Discounted car park
• Holiday: 28 daysincluding bank holidays (increasing yearly to up to 33 days)
• Modern and inclusive Team Member’s areas

You will join the Conference and Banqueting team,

You enjoy supervising and delivering events smoothly and efficiently, dealing with guests’ queries and complaints. You will work closely with the management team, deputising in their absence, and working towards creating memorable experiences for our guests and colleagues.

Are you an ambitious Conference and Banqueting professional, looking to develop your leadership skills and passionate about guiding your team to success? Do you have excellent communication, coaching, and problem solving skills?

ideally should already be at supervisor level in a smaller property

Then this is the job for you!

EVERY JOB MAKES THE STAY.

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.

We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.

Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company

Job: Food and Beverage

Title: Conference and Banqueting Supervisor

Location: null

Requisition ID: HOT0C0XA

EOE/AA/Disabled/Veterans