Conference and Banqueting Supervisor

Hilton Worldwide, Inc.; City Of London; On-site; GBP 29,000 - 30,000; Full time

Job summary

A leading hospitality organization is seeking a Conference and Banqueting Supervisor to ensure events run smoothly. The role includes supervising the team, addressing guest queries, and working with management. Ideal candidates should have leadership experience and a passion for delivering exceptional service. The position offers a full-time contract with competitive pay and various perks such as health cover and holiday allowances.

Benefits

Hourly rate of £13.88 plus service charge

Smart uniform provided

Free meals when on duty

Personal Development programmes

Team Member Travel Program

Discounted dental and health cover

High street discounts

Discounted car park

Holiday: 28 days increasing to 33 days

Qualifications

• Experience at supervisor level in a smaller property is preferred.
• Ability to handle guests' queries and complaints.
• Passionate about guiding a team to success.

Responsibilities

• Supervise the Conference and Banqueting team.
• Deliver events smoothly and efficiently.
• Work closely with the management team.

Skills

Supervising events

Excellent communication

Coaching

Problem-solving

Job description

Conference and Banqueting Supervisor (HOT0C2YK)

Job Description

Work Locations

Hilton London Metropole Hotel
225 Edgware Road
London W2 1JU

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS! The Hilton London Metropole Hotel has just finished in 2022 a transformational refurbishment, updating all of its Food & Beverage outlets, Bedrooms, Public Areas and Meeting Space.

Following the completion of the refurbishment, the hotel now boasts 1,100 bedrooms, four unique restaurants and bars, 35+ meeting rooms, including three ballrooms, with capacity for over 1,350 guests as well as an exclusive event space with unparalleled breath‑taking skyline views across London.

Fancy taking a closer look at our brand new hotel? Check out our socials:

• An hourly rate of £13.88, plus service charge, on a 39‑hour full‑time contract.
• Smart uniform provided and laundered
• Free, healthy and high quality meals when on duty
• Grow your Career!
• Personal Development programmes designed to support you at every step of your career
• A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)
• Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
• Team Member Referral Program
• Discounted dental and health cover
• High street discounts with Perks at Work
• Discounted car park
• Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
• Modern and inclusive Team Member’s areas

You will join the Conference and Banqueting team,

You enjoy supervising and delivering events smoothly and efficiently, dealing with guests’ queries and complaints. You will work closely with the management team, deputising in their absence, and working towards creating memorable experiences for our guests and colleagues.

Are you an ambitious Conference and Banqueting professional, looking to develop your leadership skills and passionate about guiding your team to success? Do you have excellent communication, coaching, and problem solving skills?

Ideally should already be at supervisor level in a smaller property.

Then this is the job for you!

EVERY JOB MAKES THE STAY.

At Hilton, It Matters Where You Stay, but the Stay is only one side of the story.

We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.