Conduct & Reporting Manager

Howden; City Of London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading insurance company is seeking a Conduct & Reporting Manager to join their Compliance Function. The role involves managing conduct risk, collaborating with teams on compliance initiatives, and developing metrics for stakeholders. Candidates should have strong knowledge of the UK regulatory environment and experience in regulatory change. A proactive approach with excellent communication skills is essential. The position offers flexible working arrangements and a supportive culture.

Qualifications

• Proven experience in managing conduct risk and embedding regulatory change.
• Ability to anticipate and adapt to evolving regulatory standards.
• Ability to anticipate and adapt to evolving regulatory standards.

Responsibilities

• Support the Senior Conduct & Reporting Manager in delivering the Annual Compliance Plan.
• Collaborate with Compliance teams for conduct risk initiatives.
• Develop conduct risk metrics and reporting for stakeholders.
• Lead impact and gap analyses on regulatory changes.
• Contribute to the development of conduct risk policies and procedures.
• Maintain accurate records and compliance with standards.
• Manage one direct report and foster a culture of ethical conduct.

Skills

Strong understanding of the UK regulatory environment

Excellent communication and influencing skills

Analytical mindset

Organised and proactive

Team-oriented with a collaborative approach

Job description

Who are we?

Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries.

People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.

About the Role

We’re looking for a Conduct & Reporting Manager to join our Compliance Function’s Conduct & Reporting Team. This is a pivotal second line of defence role, supporting the development and maintenance of our conduct risk assurance framework across Howden UK&I Retail Pillars.

You’ll provide specialist conduct risk expertise, ensuring regulatory requirements are swiftly identified, interpreted, and consistently applied. You’ll also support the delivery of key projects and contribute to quarterly reporting cycles, helping us stay ahead of emerging trends and regulatory developments.

Key Responsibilities

• Support the Senior Conduct & Reporting Manager in delivering the Annual Compliance Plan.
• Collaborate with Compliance teams to ensure coordinated and efficient delivery of conduct risk initiatives.
• Develop and maintain conduct risk metrics and reporting for senior stakeholders.
• Lead impact and gap analyses on regulatory changes, offering actionable recommendations.
• Contribute to the development of conduct risk policies and procedures.
• Maintain accurate records and ensure compliance with internal and external standards.
• Manage one direct report and foster a culture of continuous development and ethical conduct.

What We’re Looking For

Experience & Knowledge:

• Strong understanding of the UK regulatory environment, including FCA sourcebooks.
• Proven experience in managing conduct risk and embedding regulatory change.
• Ability to anticipate and adapt to evolving regulatory standards.

Skills & Behaviours:

• Excellent communication and influencing skills.
• Analytical mindset with strong problem-solving abilities.
• Organised, proactive, and able to manage multiple priorities.
• Team-oriented with a collaborative approach.

What do we offer in return?

A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:

• Our successes have all come from someone brave enough to try something new

• We support each other in the small everyday moments and the bigger challenges

• We are determined to make a positive difference at work and beyond

Reasonable adjustments

We\'re committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.

If you\'re excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.

*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.