Concierge Worker

Nacro; Salford; Hybrid; GBP 40,000 - 60,000; Part time

Job summary

A national social justice charity is seeking a Housing Concierge Worker in Salford. This part-time role involves providing support to vulnerable individuals and working flexibly between home and property visits. Applicants should have knowledge of the challenges faced by individuals in the criminal justice system and a commitment to safeguarding. Benefits include competitive pay and exceptional leave entitlements.

Benefits

Great annual leave entitlement

Occupational sick pay scheme

Cycle-to-work scheme

Qualifications

• Understanding and commitment to Nacro’s Values.
• Ability to work with vulnerable adults with complex needs.

Responsibilities

• Act as an initial point of reference for service users.
• Implement security systems and ensure safety of the service.
• Monitor access and report incidents of antisocial behavior.

Skills

Understanding of safeguarding

Ability to work with vulnerable adults

Knowledge of issues affecting Criminal Justice System

Job description

HOUSING CONCIERGE WORKER

Salary – £17,846 per annum

Job Type – Permanent / Part-Time

Hours – 30 hours per week

Location – Salford

We believe that a career is not just about earning a living; it's about having your say and making things happen that can mean positive changes to the lives of vulnerable people.

We are a national social justice charity with more than 50 years' experience of changing lives, building stronger communities, and reducing crime.

This role provides an excellent springboard into other criminal justice professions and housing roles.

Key Responsibilities

• Act as an initial point of reference for service users and external agencies.
• Implement security systems, ensuring overall safety and security of the service and respond to faults as discovered.
• Monitor access to the services and visitors and log and report incidents and antisocial behaviour.
• Meet the requirements of health and safety policies and practices.
• Escalate incidents to on-call services where needed.
• Maintain accurate written records e.g. incidents, handover, support or risk plans.
• Report any maintenance issues e.g. emergency repairs.
• Process referrals to the service using the Mainstay system.

What we want from you

• Understanding and commitment to the Nacro’s Values.
• Knowledge of the issues affecting people in contact with the Criminal Justice System and / or people experiencing homelessness.
• Understanding of safeguarding.
• Ability to work with vulnerable adults with complex needs (such as substance misuse, physical health, mental health, seeking employment and housing support).

What you can expect from us

• A dynamic and supportive team who delivers results for the people we support every day.
• The opportunity to work flexibly within the community as this role allows you to work from home in between property visits.
• A commitment to helping you learn and develop your career.
• Excellent benefits including a great annual leave entitlement, additional special leave, an occupational sick pay scheme which exceeds statutory requirements and cycle-to-work scheme.

An Enhanced DBS check is required for this role.

For further information about the role, please click.