Concierge Door Attendant – Luxury Hotel

Jumeirah Carlton Tower; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A luxury hotel in London is seeking a Concierge Door Attendant to create a warm first impression for guests, ensuring seamless arrivals and departures. Candidates should have at least 1 year of experience in a similar role, strong customer service skills, and a valid UK driving licence. This position offers an inclusive work environment and various benefits including healthcare and professional development opportunities.

Benefits

Supportive work environment

Learning & Development opportunities

Colleague discounts on food and hotel stays

Healthcare and insurance benefits

Uniform dry cleaning

Meals on duty

Employee Assistance Program

Wellness benefits

Qualifications

• Must hold a valid UK driving licence.
• Minimum 1 year of experience in a similar role, ideally in a luxury hotel.

Responsibilities

• Greet guests warmly and assist with luggage handling.
• Direct guests to reception, announcing them when possible.
• Maintain cleanliness at the hotel’s entrance.
• Liaise with valet parking attendants.
• Assist with moving vehicles to and from car park.
• Report issues promptly to the Concierge team.

Skills

Customer service skills

Professional presentation

Excellent communication

Ability to handle physical tasks

Job description

A luxury hotel in London is seeking a Concierge Door Attendant to create a warm first impression for guests, ensuring seamless arrivals and departures. Candidates should have at least 1 year of experience in a similar role, strong customer service skills, and a valid UK driving licence. This position offers an inclusive work environment and various benefits including healthcare and professional development opportunities.