Computer Technician - Sandwich Placement (Fixed Term)

University of Cambridge; Cambridge; On-site; GBP 40,000 - 60,000; Part time

Job summary

A prestigious UK University is looking for two Sandwich Student roles in IT support for the Departments of Chemistry and Earth Sciences. The successful candidates will provide front-line support, manage user access, and assist with IT tasks across platforms like Linux, Windows, and Mac. Ideal for self-starting students eager to gain valuable experience and training in a collaborative environment.

Qualifications

• Enrolled as a student in a relevant computing or IT program.
• Strong ability to troubleshoot and resolve IT issues.
• Willingness to learn and adapt to new technologies.

Responsibilities

• Staff the Help Desk and triage incoming issues.
• Perform first line support on various platforms.
• Participate in hardware management and service delivery.
• Assist in user access management and data resources.

Skills

Problem triaging

First line support

Scripting

User access management

Education

Student status in a relevant IT field

Tools

Linux

Windows

Mac

Python

Job description

Fixed-term: 1 year. There are 2 positions available from August/September. They are at the Departments of Chemistry and Earth Sciences. The exact start dates will be by negotiation.

The Department of Earth Sciences undertakes research in the broad areas of Earth, Environment and Planetary Sciences. Cambridge Earth Sciences achieved the highest overall GPA in its UoA for the 2022 REF and it is one of the top ranked university Earth Science Departments in the world. The role of IT is central to much of the research carried out in the department, this includes developing sophisticated computer models of how the Earth works and interrogating large datasets produced from instrumentation in our labs.

The Yusuf Hamied Department of Chemistry enjoys a world class reputation as a centre of excellence for Chemical Research and Teaching. This is underpinned by the application of a wide range of IT technologies and solutions to meet the aims of the Department.

We wish to appoint two trainee students, one each in the Departments of Chemistry and Earth Sciences, to provide IT support to the community of researchers, students and support staff.

Key Responsibilities Of The Roles Include

• Share in staffing the Help Desk with other members of the team: triaging the problems as they come in and assigning them to the appropriate support queue or person.
• Perform first line support duties chiefly but not exclusively on Linux, Windows and Mac platforms.
• Perform a share of the procurement, installation, configuration, decommissioning and disposal of desktop hardware.
• Manage user access to data and resources using the standard tools of the Departments.
• Develop scripts and code under the guidance of senior technical members of the team to improve delivery of IT services.
• Assist with the installation, configuration, and disposal of server hardware.

These "Sandwich Student" roles will provide a great opportunity for a self-starting student to gain valuable work experience in a team supporting a complex environment with real users. The major element of the role will be providing front line support. Training and support will be provided for learning technologies such as Python where appropriate.

Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.

For informal queries please contact Emma Graham ([e-mail]).

Please quote reference MA47554 on your application and in any correspondence about this vacancy.

The Yusuf Hamied Department of Chemistry holds an Athena SWAN silver award for women in Science, Technology, Engineering, Mathematics, and Medicine. The Department of Earth Sciences holds an Athena SWAN bronze award for women in Science, Technology, Engineering, Mathematics, and Medicine.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.