Computer-Aided Facilities Management (CAFM) Coordinator

The Ritz London; Camden Town; On-site; GBP 35,000 - 45,000; Full time

Job summary

A luxury hotel in London is seeking a highly organised and proactive Computer Aided Facilities Management (CAFM) Coordinator to support the development and refurbishment project. The successful candidate will manage the CAFM system, coordinate maintenance activities, and ensure compliance reporting, contributing to the hotel's renowned standards of excellence.

Benefits

Highly competitive salary

Learning & Development opportunities

Employee discount scheme

Complimentary meals on duty

Wellness treatments

Qualifications

• Previous experience working with a CAFM system.
• Strong understanding of facilities management processes, asset lifecycle, and maintenance scheduling.
• Familiarity with statutory compliance and health & safety documentation management.

Responsibilities

• Maintain and manage the CAFM system.
• Coordinate maintenance activities and support compliance reporting.

Skills

Experience with CAFM system

Facilities management processes

Maintenance scheduling

Organisational skills

Attention to detail

Understanding of health & safety documentation

Great command of English

Education

Relevant qualifications in facilities management

Job description

We are seeking a highly organised and proactive Computer Aided Facilities Management (CAFM) Coordinator to support the next phase of The Ritz London’s development and refurbishment project. This pivotal role sits within our Maintenance team and will involve the maintenance and management of our CAFM system to ensure accurate asset tracking, efficient scheduling of works, and seamless communication across departments and external contractors. The successful candidate will play a key part in coordinating maintenance activities, supporting compliance reporting, and ensuring our operational infrastructure continues to reflect the highest standards of excellence and precision The Ritz London is renowned for.

Location

Located between the bustling Piccadilly and the calm oasis of Green Park, The Ritz London hotel offers the height of opulence with luxurious bedrooms, Michelin star dining and world-renowned Afternoon Tea. At every opportunity, our employees create a positive, memorable, and magical experience for both our customers and colleagues.

Requirements

• Previous experience working with a CAFM system
• Strong understanding of facilities management processes, asset lifecycle, and maintenance scheduling
• Experience in supporting development projects, ideally within hospitality, luxury, or heritage buildings
• Excellent organisational and administrative skills with strong attention to detail
• Familiarity with statutory compliance and health & safety documentation management
• Relevant qualifications or training in facilities management, building services, or a related field
• Great command of the English language, both spoken and written
• Eligibility: In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Benefits

• Highly competitive salary within the luxury London Hotel sector
• Instant reward and recognition scheme
• 28 holidays (including bank holidays)
• Learning & Development opportunities
• Employee discount scheme for Ritz goods and external providers
• Free laundry service for tailored uniform
• Complimentary meals on duty
• Social events and activities
• Season ticket loan
• CODE Hospitality App
• Wellness treatments: massage, chiropody and more
• Pension scheme
• Employee mental health assistance helpline
• Employee Introductory Scheme (£600)
• Training Fund Assistance