Compliance Officer

DfT; Swansea; Hybrid; GBP 32,000 - 39,000; Full time

Job summary

DfT in Swansea seeks a role supporting vehicle certification by assessing Type Approval applications against UNECE and UK standards. You will coordinate workload, liaise with manufacturers and colleagues, and issue certification decisions in a busy, supportive Civil Service environment.

Join a team committed to high standards, professional development, and flexible working arrangements, with pension and leave benefits, while delivering timely regulatory outcomes for the automotive industry.

Qualifications

• Experience of assessing detailed information and making evidence-based decisions against defined standards.
• Experience of managing and prioritising workloads to meet deadlines and performance targets.
• Experience of communicating effectively with customers and stakeholders to clarify information and resolve queries.
• Experience of working collaboratively within a team, maintaining accurate records and contributing to shared priorities.

Responsibilities

• Assess Type Approval applications against automotive standards and make approval decisions.
• Maintain and develop Type Approval knowledge to broaden technical competence.
• Manage workloads effectively to meet KPIs and deadlines.
• Collaborate with colleagues to prioritise and manage team workloads.
• Liaise with applicants to clarify information and support timely decisions.
• Maintain accurate records on VCA systems to meet audit requirements.
• Support investigations and decisions as required.

Skills

Attention to detail

Evidence-based decisions

Workload management

Stakeholder communication

Team collaboration

Job description

Location

Swansea

About the job

Can you use your judgement and attention to detail to assess complex information and make confident, evidence-based decisions? Have you got the communication and organisational skills to manage competing priorities and build effective relationships with customers and colleagues? Are you ready to develop your technical expertise and play a key role in supporting vehicle certification for the global automotive industry? If so, we love to hear from you! The team plays an important role in supporting the automotive industry by assessing vehicles and components against relevant legislative standards and granting Type Approval certification. You will join a knowledgeable and collaborative team responsible for reviewing approval applications from manufacturers operating across the global automotive industry. The team works together to assess compliance, manage workloads and deliver accurate and timely certification decisions in line with business priorities. Working in a supportive and people-focused environment, you will build your technical knowledge, work closely with colleagues and manufacturers, and contribute to maintaining high standards of vehicle certification. The team champions development, recognition and involvement, while working in accordance with Civil Service values.

Job summary

Joining our department comes with many benefits, including:

• Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the Kings birthday
• Flexible working options where we encourage a great work-life balance.

Job description

Review applications from automotive manufacturers and assess their compliance against United Nations Economic Commission for Europe (UNECE), GB or UK(NI) legislative standards. Take responsibility for supporting specific workstreams within statutory and non-statutory vehicle certification functions, using your experience to support the issuance of Type Approval Certificates in line with business priorities. Act as the point of contact for internal and external enquiries relating to approval applications within your workstream, liaising with vehicle manufacturers to co-ordinate workload. This role is undertaken in a people focused environment that champions recognition, involvement, development and support for all, and is performed in line with Civil Service values.

Your responsibilities will include, but aren't limited to:

• Assess Type Approval applications against relevant automotive standards and make approval decisions.
• Maintain and develop Type Approval knowledge to broaden technical competence.
• Manage workloads effectively to meet key performance indicators and deadlines.
• Collaborate with colleagues to prioritise and manage team workloads.
• Liaise with applicants to clarify information and support timely application decisions.
• Maintain accurate records on VCA systems to meet audit requirements.
• Manage performance, conduct and attendance processes, acting as an Investigating or Decision Officer when required.

Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills set out in the Civil Service Line Management Standards.

For further information on the role, please read the role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.

Person specification

To be successful in this role you will need to have the following experience:

• Experience of assessing detailed information and making evidence-based decisions against defined standards or requirements.
• Experience of managing and prioritising workloads to meet deadlines and performance targets.
• Experience of communicating effectively with customers and stakeholders to clarify information and resolve queries.
• Experience of working collaboratively within a team, maintaining accurate records and contributing to shared priorities.

Additional Information

We welcome applications from candidates who can speak Welsh and English. Welsh language skills could be useful in this role, but it is not an assessment criterion, so it won't put you at any disadvantage during recruitment if you aren't a Welsh speaker. Please note that the application and assessment process will be held in English.

Operational Delivery Profession (ODP) is the largest and most diverse professional community across the Civil Service. Many of us will have an association with several professional communities or specialisms, ODP applies to all public facing roles / or a role that is primarily aligned to supporting the work of those with public facing roles. All critical to the delivery of UK public services.

Working hours, office attendance and travel requirements

Full time roles consist of 37 hours per week.

Whilst we welcome applications from those looking to work with us on a part time basis, there is a business requirement for the successful candidate to be able to work at least 30 hours per week.

This role is suitable for hybrid working, which is a non-contractual arrangement where a combination of workplace and home-based working can be accommodated subject to business requirements.

The expectation at present is a minimum of 60% of your working time a month will be spent at either your designated workplace (one of the locations cited in the advert) or, when required for business reasons, in another office/work location/visiting stakeholders. Your designated workplace will be your contractual place of work. There may be occasions where you are required to attend above the minimum expectation.

Visa Sponsorship

Please note that we do not hold a UK Visa & Immigration (UKVI) Skilled Worker Licence sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship. Candidates must ensure they have the appropriate rights to work in the UK before application.

Behaviours

• Delivering at Pace
• Managing a Quality Service
• Leadership

Benefits

Alongside your salary of 32,027, Driver and Vehicle Licensing Agency contributes 9,278 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

• Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave).
• 8 Bank Holidays plus an additional Privilege Day to mark the Kings birthday.
• Access to the staff discount portal.
• Excellent career development opportunities and the potential to undertake professional qualifications relevant to your role paid for by the department, such as CIPD, Prince2, apprenticeships, etc.
• Joining a diverse and inclusive workforce with a range of staff communities to support all our colleagues.
• 24-hour Employee Assistance Programme providing free confidential help and advice for staff.
• Flexible working options where we encourage a great work-life balance.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

Further information on the selection process

We will also hold a 12-month reserve list for this role, which may lead to potential opportunities beyond the role you applied for.

Reasonable Adjustments

As a Disability Confident Leader employer, we are committed to ensuring that the recruitment process is fair, accessible and allows all candidates to perform at their best. If a person with a visible or non-visible disability is substantially disadvantaged, we have a duty to make reasonable changes to our processes.

Complete the Assistance required section in the Additional requirements page of your application form to tell us what changes or help you might need during the recruitment process. For instance, you may need wheelchair access at an interview, or if youre deaf, a Language Service Professional.

If you need a reasonable adjustment so that you can complete your application, you should contact Government Recruitment Service via [e-mail] as soon as possible before the closing date to discuss your needs.

Document Accessibility

This job advert contains links to the DfT Careers website. Our website provides useful guidance and information that can support you during the application process. If you are experiencing accessibility problems with any attachments on this advert or the information on our website, please contact the email address in the 'Contact point for applicants' section.

Further Information

For more information about how we hire, and for useful tips on submitting your application for this role, visit the How We Hire page of our DfT Careers website. You can find detailed information about the recruitment process and what to expect when applying for a role.

Pre-employment Checking

If your application is successful but you have been dismissed from the Civil Service, your application could be removed at the pre-employment checking stage depending on the nature of the dismissal.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who