Compliance Officer

Unity Five Ltd; Exeter; On-site; GBP 40,000 - 55,000; Full time

Job summary

Unity Five Ltd. in Exeter, United Kingdom, seeks a Compliance Officer to manage and maintain ISO certifications, embedding ISO standards across the organisation.

You will work with the Change & Transformation Manager to implement documented and sustainable process improvements. Key responsibilities include designing internal audits, performing gap analyses, and coordinating external certification activities.

Qualifications

• Experience running ISO audits end-to-end.
• Ability to plan and lead internal audits for external certification.
• Strong communication to simplify technical expectations.
• Attention to detail and organisational skills to meet deadlines.
• Experience creating data-driven reports and dashboards for senior management.

Responsibilities

• Design and execute a comprehensive internal audit process to evaluate processes against ISO standard requirements (ISO 9001, ISO 14001 & ISO 27001).
• Regularly perform a gap analysis to identify discrepancies between current operations and ISO standards.
• Act as the primary contact for external certification bodies and prepare documentation for Stage 1 and Stage 2 audits.
• Lead the investigation of non-conformities identified during audits and manage a proactive action plan to ensure permanent resolution.
• Coordinate and lead responses to external ESG assessments with milestones and audit trails.

Skills

Internal audit

ISO standards

Communication skills

Data dashboards

Attention to detail

Organisational skills

Tools

Hubspot

Zendesk

Confluence

ClickUp

Job description

Compliance Officer

We have a vacancy for managing and maintaining the company's ISO certifications with the primary focus on ensuring the Management System is continuously improved so we are ready for each audit. This role will work alongside the Change & Transformation Manager to guarantee any process updates or improvements are implemented through documented and sustainable methods.

The Compliance Officer will be integral to supporting an organisational shift so that ISO standards are embedded throughout the organisation.

Duties

• Design and execute a comprehensive internal audit process to evaluate whether processes align with ISO standard requirements; ISO 9001, ISO 14001 & ISO 27001
• Regularly perform a gap analysis assessment to identify discrepancies between current operations and ISO standards
• Act as the primary contact for external certification bodies, preparing all documentation and evidence for Stage 1 and Stage 2 certification or surveillance audits
• Lead the investigation of non-conformities identified during audits and manage a proactive action plan process to ensure permanent resolution
• Coordinate and lead the response to external ESG assessments in line with milestones, ensuring all evidence is accurate and audit-trailed.

Requirements

• Previous experience of running ISO audits and understanding the process from beginning to end
• Ability to plan and lead an internal audit for external certification assessments
• Strong communication skills to ensure any complex or technical expectations can be simplified and shared with all relevant parties
• A high level of attention to detail and strong organisational skills to ensure we prepare and hit deadlines
• Comfortable creating data driven reports and dashboard to share with senior management and the board.

Desired

• Experience of working within a software development company would be really useful
• Experience working with ESG strategy and reporting requirements
• Exposure to Hubspot, Zendesk, Confluence, ClickUp