Compliance Manager - Consumer Duty

eToro; United Kingdom; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A leading trading platform in the United Kingdom is seeking a Compliance Manager to join their UK Compliance team. The successful candidate will oversee compliance with FCA regulations, specifically focusing on the Consumer Duty. This role offers a hybrid work arrangement in Canary Wharf, London, along with attractive benefits including medical cover and a pension contribution.

Benefits

BUPA medical cover

6% pension contribution

Daily lunch allowance

Recharge days

eToro merchandise

Birthday money

Qualifications

• 7+ years of experience in Compliance-focused roles.
• Experience in a regulated financial services environment, ideally in retail investments or crypto.
• Strong understanding of FCA Consumer Duty regulations.

Responsibilities

• Provide expert regulatory advice and develop compliance frameworks.
• Administer the Consumer Duty Governance Committee.
• Deliver reports to senior stakeholders on compliance performance.

Skills

Regulatory advice

Compliance processes

Consumer Duty policies

FCA Consumer Duty understanding

Data analysis tools

Communication skills

Tools

Excel

Job description

eToro is the trading and investing platform that empowers users to invest, share, and learn. We were founded in 2007 with the vision of a world where everyone can trade and invest simply and transparently. We have created an investment platform that is built around collaboration and investor education. On our platform, users can view other investors’ portfolios and statistics, and interact with them to exchange ideas, discuss strategies, and benefit from shared knowledge. We have40million registered users from75countries, and our platform is available in 20 languages.eToro is an innovative, fast-growing business and is listed on Nasdaq in May 2025.Wehaveover 1,500 employees acrossmore than 10offices around the globe, strategically positioned to serve the needs of users. You can find out more about eToro here.

Role Summary

eToro are looking for an experienced and intellectual Compliance Manager with a strong focus on the FCA Consumer Duty to join our UK Compliance team. Reporting directly to the UK Head of Compliance, you will advise the business on regulatory requirements and controls—ensuring our products and services consistently deliver good customer outcomes.

This is a hands-on operational role, whilst also supporting business‑level strategy for UK Compliance, and is suited to an experienced compliance professional who thrives in fast‑paced, highly regulated environments and enjoys applying pragmatic, commercially minded compliance solutions.

What will you be doing?

• Provide expert regulatory advice and develop frameworks to ensure compliance with the Consumer Duty and other FCA regulations.
• Hold designated delegated responsibility for the Consumer Duty domain within the Firm’s Management Responsibilities Map.
• Oversee compliance with COBS, Consumer Duty, and Product Governance (PROD) rules.
• Administer the Consumer Duty Governance Committee, preparing relevant MI and discussion materials.
• Coordinate and produce the Firm’s annual Consumer Duty Board Report.
• Deliver regular reports to senior stakeholders on compliance performance, emerging risks, and regulatory developments.
• Partner with operational teams to embed compliance “by design” across business processes.
• Promote continuous improvement by streamlining compliance workflows and leveraging technology and AI‑driven tools.
• Maintain accurate and up‑to‑date compliance records across all business areas.
• Conduct monitoring and assurance reviews relating to Consumer Duty compliance.

Requirements

• 7+ years of experience in Compliance‑focused roles building, implementing and maintaining Compliance processes and Consumer Duty policies.
• Proven experience in a regulated financial services environment—ideally within retail investments or crypto assets.
• Strong understanding of the FCA Consumer Duty and wider consumer protection regulations.
• Solid knowledge of Conduct Risk and Product Governance frameworks.
• Confident interpreting and applying regulatory materials (e.g., FCA Handbook, Consultation Papers, Dear CEO letters).
• Proficiency in Excel and familiarity with AI or data analysis tools to support compliance insights.
• Excellent communication and presentation skills—able to translate complex regulations for both technical and non‑technical audiences.
• Demonstrated ability to work effectively in a dynamic, fast‑changing environment.

Why Join Us?

We are an inclusive and social team, based in fantastic offices in Canary Wharf, London and working a hybrid home and office arrangement. We love what we do and are proud of our culture of flexibility and autonomy.

Our benefits include BUPA medical cover, 6% pension contribution, daily lunch allowance, as well as additional leave days – our highly valued recharge days. We have lots of other cool perks like fantastic parties, eToro merchandise, birthday money and many other special touches to keep you happy!