This business is a rapidly expanding provider of private health and protection services, known for putting clients first through honest advice and ethical practice. Compliance isn’t a tick‑box department here; it’s core to how decisions are made, trust is built, and long‑term sustainability is protected.
Your Role & Responsibilities
- Lead & develop a team of four experienced compliance professionals, championing professional growth and high standards.
 
- Own all regulatory compliance activity, including FCA, ICO/GDPR, complaints, monitoring and oversight frameworks.
 
- Act as the primary liaison for regulatory bodies (including FCA and ICO), ensuring clear, timely communication.
 
- Provide clear, practical guidance to operational and commercial teams, helping the business grow responsibly.
 
- Review and approve marketing, client communications and processes to ensure regulatory accuracy and fairness.
 
- Drive improvement, identifying risks, trends and opportunities to strengthen governance and customer outcomes.
 
What You’ll Bring
- Strong, up‑to‑date knowledge of FCA regulations, GDPR, and UK financial services compliance frameworks.
 
- Experience handling complaints, FCA/FOS matters, and regulatory reporting.
 
- Proven background within insurance, health protection, or wider financial services.
 
- Demonstrable experience leading or mentoring compliance professionals.
 
- Excellent communication skills, able to challenge constructively and influence with clarity.
 
- Experience within Private Medical Insurance (PMI) or health‑related products (desirable).
 
Why Join
- Private health cover, pension, funded professional development.
 
- Flexible working hours: Monday‑Thursday and early finish Fridays.
 
- Free on‑site parking.
 
- A culture where integrity is non‑negotiable and compliance is respected, not sidelined.
 
- Real influence: your voice will shape policy, protection and growth.
 
The Environment
Expect a collaborative, straight‑talking culture focused on doing the right thing. You’ll have the freedom to modernise processes, guide ethical decision‑making and build a high‑performing compliance function where best practice genuinely means better for people.
Interested?
If you’re ready to lead, influence and put integrity at the heart of growth, we’d love to hear from you.