Job Title: Back Office & Compliance Manager
Salary: £50,000 - £60,000 per annum
Reports to: Director
My client is a well-established, growing business i. With a reputation for quality, reliability, and compliance, we’re looking for a dynamic and experienced Back Office & Compliance Manager to take over and lead the central support functions from our Meriden office.
Role Overview
As the Back Office & Compliance Manager, you will be responsible for overseeing and strategically managing all compliance, HR, and operational support functions across the business. You’ll play a key role in ensuring the business remains compliant, efficient, and well-supported, allowing our front-line teams to perform at their best.
This is a hands‑on, high‑impact role that requires someone who is confident, proactive, and capable of leading and shaping back‑office functions in line with business goals.
Key Responsibilities
Compliance
- Ensure the business meets all statutory and industry-specific compliance requirements
- Maintain and update policies, procedures, and audit trails
- Manage internal compliance audits and respond to external inspections
- Oversee GDPR and data protection processes
- Maintain up-to-date knowledge of relevant legislation and standards
HR & People Operations
- Act as the lead contact for all HR matters including recruitment, onboarding, disciplinary processes, and employee relations
- Support the SLT with performance management frameworks and culture development
- Maintain and update HR systems, contracts, and employee records
- Drive internal communications and support team wellbeing initiatives
Office Management & Strategic Operations
- Oversee the day-to-day running of the Meriden back office
- Own and optimise internal processes to improve operational efficiency
- Support budgeting, reporting, and forecasting with administrative accuracy
- Work closely with directors and stakeholders to align operations with strategy
- Coordinate insurance renewals, certifications, and accreditations
Person Specification
Essential
- Proven experience in a similar back office, HR or compliance leadership role
- Excellent working knowledge of HR procedures and employment law
- Strong organisational and leadership skills
- Attention to detail with the ability to manage multiple priorities
- Confident communicator who can engage at all levels
Desirable
- Experience in a construction, trades, or recruitment environment
- CIPD qualification or similar HR accreditation
- Experience leading a team or function through change or growth
What We Offer
- Competitive salary of £50,000 - £60,000
- Key strategic role within a growing and ambitious company
- Supportive, energetic leadership team
- Opportunities for professional development and autonomy in your role