Compliance Manager

AmerisourceBergen; Coatbridge; On-site; GBP 30,000 - 37,000; Full time

Job summary

A leading healthcare service provider in Coatbridge is seeking a Compliance Manager to oversee transport operations. You will be responsible for ensuring compliance and enhancing driver performance while promoting a culture of continuous improvement. Ideal candidates should have strong leadership and organizational skills, along with relevant qualifications in transport management. This role comes with an attractive salary and additional benefits.

Benefits

Service-based holidays

Contributory pension scheme

Career development opportunities

Employee Assistance Programme

Discounts at various retailers

Qualifications

• Experience of leading transport operations, including drivers.
• Solid leadership skills to engage drivers for efficient performance.
• Good numeracy and literacy skills.

Responsibilities

• Ensure vehicle defects are rectified promptly.
• Monitor drivers’ performance and compliance.
• Provide effective leadership and motivation.

Skills

Leadership skills

Organizational skills

Analytical skills

Communication

Knowledge of pharmaceutical industry

Education

National Transport Management CPC Qualification

Tools

Microlise

Job description

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Details

Job Title: Compliance Manager

Location: Coatbridge, ML5 5AW

Hours per week: 40, working Monday to Friday (variable shifts)

Salary: £36,087.24

This role is in support of Cencora's wholesale distribution services in Europe operating through our Alliance Healthcare business

About the Company

Alliance Healthcare (Cencora) is a leading distributor and wholesaler of pharmaceutical, medical, and healthcare products, serving over 17,000 pharmacies, hospitals, and dispensing doctors throughout the United Kingdom.

We play a significant role in the medical supply chain and everything that we do has a direct impact on the end user, the patient.

As part of Cencora, we are ideally placed to help you grow and develop your career as far as you want to go. Our diversity and inclusion vision is to create a culture where we value the differences that a diverse workplace brings, powering greater collaboration and innovation.

Responsibilities

• Ensure that reported vehicle defects are rectified promptly.
• Monitor and manage drivers’ performance, ensuring compliance to procedures as detailed in the drivers duties booklet.
• Ensure that vehicle security disciplines are maintained.
• Enforce driver compliance with the strict controls around van condition and preventative maintenance.
• Ensure vehicle and driver presentation conforms to company requirements to promote the brand.
• Monitor drivers adherence to the route delivery sequences and record actual start and finish times for each route.
• Report vehicle defects and maintenance requirements to ensure roadworthiness and promote driver safety.
• Ensure delivery bins and returns are collected from customer premises and promptly returned to the Service Centre according to company guidelines.
• Maintain a driver training program to increase drivers’ skills, competencies and route knowledge to achieve maximum flexibility for sickness and holiday cover and promote the brand.
• The management and relevant communication of driver delivery failures to minimise the disruption to customer service.
• Prompt and effective reaction to breakdowns and accidents.
• Compliance to DTP contractual requirements through the achievement of specific KPIs.
• Investigate customer services issues and provide prompt feedback.
• Ensure the department meets all H&S requirements and Direct Reports are aware of their responsibilities.
• Ensure compliance to GDP (Goods Distribution Practice) procedures.
• Provide effective leadership and motivation through regular team briefings/debriefings.
• Take appropriate steps to maintain IIP accreditation, agreeing clear objectives for direct reports and monitoring performance through annual appraisal process as per company guidelines.
• Take responsibility for all areas of people management for direct reports including coaching and nurturing talent and motivating the team through effective leadership.
• Provide coaching and guidance to colleagues in areas of responsibility.
• Work closely with management colleagues to drive efficiencies across the Service Centre promoting a culture of continuous improvement.
• A full understanding of Transport O licence requirements and the compliance responsibilities linked to these.

Requirements

• Experience of leading transport operations, including drivers and administrators at various locations.
• Solid leadership skills with the ability to engage drivers to deliver efficient performance.
• Experience of interacting with Transport systems, processes & data, such as Microlise and the ability to learn other systems.
• Good Numeracy and Literacy skills.
• Would suit an individual who is organised, analytical, structural, independent, tenacious and comfortable in communicating with others.
• Openness to process & change management.
• Knowledge of the pharmaceuticals industry desirable.
• National Transport Management CPC Qualification.

Benefits

In addition to your salary, we can offer you the following additional benefits working with us,

• Service based holidays
• Full uniform and PPE provided
• Contributory pension scheme after 3 months service
• Career development opportunities
• Employee Assistance Programme
• Perks at Work with discounts at various retailers
• Electric Vehicle car scheme (salary sacrifice)

We do receive a lot of applications for our roles within transport so we may close this advert early should we receive sufficient applications.

Note: Only shortlisted candidates will be contacted for further consideration.

Additional

• All management roles within the Service Centre will need to be “on call” for emergency orders.
• All management roles within the Service Centre will need to participate in a weekend working rota.
• There will be a need to travel to link points etc.

What Cencora offers

Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non‑discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [e-mail]. We will make accommodation determinations on a request‑by‑request basis. Messages and emails regarding anything other than accommodations requests will not be returned.