Compliance Manager

Cambridge University Press & Assessment; Cambridgeshire and Peterborough; On-site; GBP 35,000 - 46,000; Full time

Job summary

A leading educational institution is seeking a Compliance Manager to oversee access arrangements processes, manage a dedicated team, and ensure compliance in a regulated environment. This full-time role demands strong leadership and communication skills, along with a commitment to promoting accessibility. Enjoy a competitive salary and flexible working options.

Benefits

Competitive salary

Discretionary annual bonus

Private medical insurance

28 days annual leave plus bank holidays

Flexible working options

Qualifications

• Experience in team leadership and managing compliance processes.
• Ability to handle varying workloads and meet tight deadlines.
• Strong communication skills to engage with various stakeholders.

Responsibilities

• Lead the Compliance team and ensure smooth running of processes.
• Manage access arrangements and modified papers processes.
• Develop training and guidance for team members.

Skills

Team leadership

Analytical skills

Risk assessment

Decision-making

Communication

Job description

Role: Compliance Manager (Access Arrangements)

Contract: Full-time (35 hours per week), 12-month fixed term

Salary: £35,200-£45,700 per annum

The Compliance Team

We are looking for a Compliance Manager to join our motivated and dedicated Compliance team. Leading the Access Arrangements sub-team and reporting to a Senior Compliance Manager, this is an exciting time to join us in managing a suite of processes designed to support our schools and candidates often faced with adverse circumstances, while continuing to ensure our assessment standards are maintained.

About the role

Responsible for ensuring the smooth running of our access arrangements and modified papers processes, among others, you will be empowered to lead a team of Compliance Officers to work on and continuously improve our offering to centres in these areas.

No two days are the same, but broadly, your main areas of responsibility will include:

• Ownership of the access arrangements process, ensuring centres are promptly informed and supported in their applications so that the relevant support can be given to candidates.
• Being the face of Compliance for accessibility in general and access arrangements processes, assisting with related checks, appeals and complaints.
• Leading the team through their series‑related processes, ensuring they are consistent and accurate in their approach.
• Developing and reporting on relevant data to senior managers and stakeholders, as required.
• Providing training and guidance to your team.
• Developing and continually reviewing processes and related procedures alongside external guidelines to ensure they are fit for purpose and that we are always following best practice.
• Sitting on the Stage One Appeals Panel in relation to any Compliance team process, and representing Cambridge International in Stage 2 appeals relevant to your area of work.

A bit about you

The Compliance team's best asset is its people. To be successful in the role, you will be a confident and experienced team leader and a collaborative and conscientious team player, with an eye for detail and excellent analytical and decision‑making abilities.

You will also:

• Be comfortable and experienced in assessing risk.
• Be comfortable making decisions which do not always fit 'inside the box', using your judgement to arrive at resolutions which are both fair and defensible.
• Be enthusiastic, self‑motivated and a great team player.
• Be able to manage and direct a varying workload and to successfully meet multiple tight deadlines.
• Be able to communicate information to a variety of stakeholders with diplomacy, precision and sensitivity.
• Deliver superb customer service in all aspects of your work.
• Have a demonstrable track record of leading a team and/or colleagues around you.
• Be a positive person who lifts those around them.

Rewards and benefits

We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world‑class, flexible rewards package, featuring family‑friendly and planet‑friendly benefits including:

• Group personal pension scheme
• Discretionary annual bonus
• Life assurance up to 4 × annual salary
• Private medical and Permanent Health Insurance
• Green travel schemes
• 28 days annual leave plus bank holidays

We also offer flexible and hybrid working options from day one. We will consider any work arrangements if you wish to work flexibly or require adjustments due to a disability.

Recruitment

Ready to pursue potential?

We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be 30th November 2025. We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place week commencing 8th December 2025.

If you require any reasonable adjustments during the recruitment process due to a disability or a long‑term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs.

Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.

We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters. If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter.

Why join us

Joining us is your opportunity to pursue potential. You'll belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.

Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it's safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.

We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.

Disability Confident (DC) employer statement

We are a Disability Confident (DC) employer that is committed to equality and inclusion, ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long‑term health condition, and best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long‑term health condition.