Compliance Lead Analyst, Risk Mining & Testing

P2P; United Kingdom; On-site; GBP 55,000 - 62,000; Full time

Job summary

A leading crypto company in the United Kingdom is seeking a CX Compliance Lead Analyst to manage transaction monitoring and compliance processes. The ideal candidate will have strong analytical skills and experience in financial services, focusing on risk assessment and regulatory compliance. This role offers competitive compensation and opportunities for growth in a collaborative environment.

Benefits

Bonus eligibility

Equity eligibility

Medical, dental, and vision benefits

Qualifications

• 3–5 years of relevant experience in financial services, crypto, or tech focusing on transaction monitoring.
• Strong analytical and communication skills.

Responsibilities

• Conduct Transaction Monitoring investigations for customers.
• Analyze alerts from transaction monitoring systems.

Skills

Interpersonal skills

Analytical skills

Written communication skills

Verbal communication skills

Curiosity

Education

Professional AML or Fraud certification (e.g., CAMS, CFCS, CFE)

Advanced degree in business, finance, or customer experience

Tools

BI tools (Looker, Tableau, PowerBI)

JIRA

Salesforce Service Cloud

Job description

Overview

Ready to be pushed beyond what you think you’re capable of?

At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system.

To achieve our mission, we’re seeking a very specific candidate who is passionate about our mission, believes in the power of crypto and blockchain technology, and is eager to leave their mark on the world. The work environment is intense and collaborative with high-caliber colleagues and a culture that values feedback to drive continuous growth. In-person participation is required throughout the year; team and company-wide offsites are held multiple times annually to foster collaboration and alignment.

While many roles at Coinbase are remote-first, we are not remote-only.

Position: CX Compliance Lead Analyst (Compliance Operations) – responsible for end-to-end Transaction Monitoring investigations for customers (individuals/entities) that may lead to drafting and filing a SAR, proactively detecting emerging risks, optimizing compliance processes, and testing new tools and models before production.

Pay Transparency: The target annual salary range is £55,620 — £61,800 GBP, plus bonus eligibility, equity eligibility, and benefits (medical, dental, and vision).

What you’ll be doing

• Risk Mining Investigation Analysis
• Analyze automated alerts and manual referrals from transaction monitoring systems with a focus on complex interconnected cases
• Conduct due diligence research and KYC reviews on transaction activities across internal and external tools to assess legitimacy and mitigate risks
• Document findings and create written narratives to support case investigations
• Recommend case decisions based on investigative results in line with regulatory requirements and best practices
• Tool/Model Testing & Technology Feedback
• Act as a subject matter expert for new and existing Compliance Operations tools, processes, and future enhancements
• Conduct UAT to test compliance tools, rules, detection models, automation, and UI enhancements, providing actionable feedback to technology teams on design and efficacy
• Optimization & Process Improvement
• Identify patterns or emerging risks
• Collaborate with cross-functional teams to evaluate, refine, and optimize compliance workflows, models, and procedures with a focus on efficiency, scale, and industry best practices
• Knowledge Leadership
• Remain current with industry standards and developments in KYC, BSA/AML, and OFAC, applying regulatory requirements and internal policies to case investigations
• Maintain detailed documentation to demonstrate compliance with regulations and internal policies

What we look for

• Minimum of 3–5 years of relevant experience in traditional financial services, crypto, or tech, focusing on transaction monitoring investigations or regulatory matters
• Strong interpersonal, analytical, and written and verbal communication skills
• Experience with Google apps
• Flexible and adaptable to a high-growth, fast-paced environment
• Ability to think strategically and operationally with an eye for risk and opportunity
• Creativity and problem-solving skills for unstructured challenges
• Curiosity to understand how things work and a drive to improve systems

Nice to have

• Experience in EDD and Transaction Monitoring workflows including SAR narrative drafting
• Experience in project management, data analytics, and/or third-party vendor management
• Proficiency with BI tools (Looker, Tableau, PowerBI), JIRA, and Salesforce Service Cloud
• Experience collaborating with internal and external outsource partners
• Professional AML or Fraud certification (e.g., CAMS, CFCS, CFE)
• Advanced degree in business, finance, or customer experience

Other

Equal Opportunity: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability, veteran status, sex, gender identity or expression, sexual orientation, or any other basis protected by law. Coinbase may consider applicants with criminal histories in a manner consistent with law. US applicants may view Employee Rights and Know Your Rights notices, and Coinbase participates in E-Verify where required by law. Reasonable accommodations for applicants with disabilities are available. For accessibility, contact accommodations at Coinbase.

Global Data Privacy Notice for Job Candidates

Depending on location, GDPR and CCPA may regulate how we manage candidate data. The full notice is available here. By submitting your application, you agree to data processing. For US applicants, you may agree to arbitration of disputes as outlined here.

AI Disclosure

The company may pilot AI tools for screening interviews and transcription/summary of interview notes. A human recruiter will review responses to assess qualifications. Coinbase will not use AI to make employment decisions. For accommodations due to disability, contact accommodations at Coinbase.