Compliance & Estates Co-ordinator - Glasgow

Pastoreo; Glasgow; On-site; GBP 35,000 - 45,000; Full time

Job summary

A compliance firm in Glasgow seeks a Compliance and Estates Co-ordinator to oversee adherence to legal standards and internal policies. The role includes managing compliance processes, conducting audits, and ensuring effective building standards. Ideal candidates will have over 3 years of relevant experience and a solid understanding of ISO standards. This position requires attention to detail and strong communication skills.

Qualifications

• At least 3 years’ experience in a similar role.
• Experience in managing suppliers to deliver core business services.
• Experience in policy writing and review.

Responsibilities

• Manage compliance strategies and policies.
• Conduct internal audits and ensure adherence to ISO standards.
• Collaborate with departments for compliance understanding.

Skills

Compliance experience

Risk management

ISO Standards knowledge

Excellent communication

Relationship building

Attention to detail

Education

Experience overseeing ISO certifications

NEBOSH/IOSH certification

Job description

Purpose of Job

The Compliance and Estates Co-ordinator will play a crucial role in safeguarding our company's reputation and operational integrity by ensuring full compliance with internal policies, legal standards, and industry regulations. They will also ensure that our buildings deliver an effective and engaging physical environment for our people. We are seeking a detail-oriented person to join our team, responsible for ensuring Kura adheres to legal standards and internal policies. This role involves monitoring compliance processes, conducting audits, managing site standards and supporting the implementation of compliance programs.

Key Responsibilities

• Create and support the overall vision, strategy and execution plan for compliance.
• Manage and control building standards ensuring that preventative and reactive maintenance is carried out.
• Develop and implement compliance strategies and policies.
• Ensure that Health and Safety is effectively managed across the business.
• Manage environmental factors to improve business efficiency and sustainability.
• Design and execute internal audits to ensure the business is compliant with its policies and processes.
• Demonstrable experience in implementing and maintaining ISO standards (primarily ISO 9001). Familiarity with ISO 27001 (Information Security), ISO 22301 (Business Continuity), ISO 14001 (Environmental) and ISO 45001 (Health & Safety) is desirable.
• Evaluate the efficiency of controls and improve them continuously through internal audits.
• Revise procedures, reports etc. periodically to identify hidden risks or non-conformity issues.
• Draft, modify and implement company policies.
• Identify opportunities for strategic improvement via engagement with colleagues across the business.
• Collaborate with various departments to ensure compliance standards are understood and followed.
• Respond to compliance inquiries and provide guidance on compliance-related issues.
• Stay updated on industry regulations and best practices to ensure ongoing compliance.
• Support with investigations and remediation of compliance breaches.
• Ensure consistency and alignment to a standard way of working.

Judgement and Decision Making

• Legal, Compliance and Operational.
• Focus initiatives on a proactive upstream insight rather than reactive fixes.

External Relationships

• Suppliers
• Auditors
• Insurance Providers
• Cyber Security & IT Partners

Internal Relationships

• Operations & Support Functions
• Leadership Team

Managerial Responsibility

• N/A

Financial Responsibility

• Effective management of the Estates budget.

Person Specification

Business Function

Compliance

Site / Location

Citypoint

Education And Qualifications

• At least 3 years’ experience working in a similar role.
• Experience conducting internal audits.
• Experience in managing suppliers to deliver core business services.
• Experience overseeing ISO certifications including external certification audits.
• Experience in policy writing and review.
• Experience in overseeing external certification audits.
• Preferable NEBOSH/IOSH qualified.

Skills, Knowledge And Capability

• Experience in compliance, risk management or facilities management role, preferably in a contact centre.
• Knowledge and understanding of the ISO Standards and audit procedures.
• Experience of risk management frameworks.
• Excellent verbal and written communication skills.
• Strong relationship building skills with both internal and external stakeholders.
• Ability to work in a fast‑paced changing environment and deliver to deadlines.
• High level of attention to detail and commitment to accuracy and service excellence.
• The ability to produce detailed reports for operational consumption and, where required, executive level and client summary reports.
• Working knowledge of data protection legislation.
• Ability to demonstrate understanding and experience of facilities or building management.