Compliance Co-ordinator FTC 12 months

New England Seafood; Grimsby; On-site; GBP 42,000 - 56,000; Full time

Job summary

New England Seafood International (NESI) is the importer and processor of premium fresh and frozen seafood. We focus on sustainable sourcing and supply chain integrity, with a team of around 850 across three UK sites.

This role is the custodian of our technical systems that verify food safety and compliance for NESI and our customers. You will maintain documented controls, manage lab partnerships, and drive continuous improvement in QA checks, audits, and data reporting to support compliance

Qualifications

• Degree in Food Science or related discipline preferred.
• Experience in the food industry with technical and quality focus.
• Knowledge of food legislation, labeling, nutrition, and allergens.
• Strong communication and cross-functional collaboration.
• Familiarity with HACCP and technical systems.
• Proficiency with MS Word and MS Excel.

Responsibilities

• Custodian of technical systems ensuring food safety and certification compliance.
• Maintain and update documented controls for Ready to Cook/Raw Ready to Eat.
• Ensure traceability and process control paperwork is compliant.
• Lead internal QA checks, GMP audits, and NESI standards.
• Support audits, investigations, and corrective actions.
• Prepare data for customer KPI meetings.
• Collaborate with Operations and Engineering to improve quality.

Skills

Food industry experience

Strong communication

Interpreting technical agenda

Flexibility & multitasking

HACCP understanding

Education

Food Science degree or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

Who is New England Seafood International?

New England Seafood International (NESI) was established in 1991 and is an importer and processor of premium fresh and frozen sustainable fish and seafood. NESI employs circa 850 people across three sites in the UK and imports a wide range of wild and farmed fish and shellfish from all around the world. We are part of the Sealaska Corporation, an Alaska Native corporation formed in 1971 and which is owned by 26,000 Tlingit, Haida and Tsimshian shareholders, who are all bloodline descendants of the first settlers to the Americas.

Our vision is to “show people how to enjoy fish every day” and we pride ourselves on our supply chain integrity, sustainable sourcing and high-quality product. Our values run through our business and are Respect, Customer Care, By Learning We Grow, Team Spirit and Integrity.

Role Purpose

This role will be the custodian of all technical systems that confirm our food safety obligations and commitment are being met for New England Seafood, our customers and external certification bodies

Key Accountabilities

• Manages, and reviews processes to deliver and continuously improve the company’s food safety and QMS system for Ready to Cook and Raw Ready to Eat.
• To ensure that correctly documented technical controls are operated within the site and kept up to date with any amendments being issued in a timely manner.
• Ensures factory traceability and process control paperwork is compliant.
• Understand any changes in legal requirements, codes of practices, and industry standards; the impact on sites and QMS, ensuring compliance
• Maintaining accurate data collection, identifying trends, and escalating when intervention is required. I.e., complaints out of spec micro, Taste panel, serious complaints.
• Site contact and management of external laboratories
• Develops and monitors internal auditing systems i.e., QA checks, GMP audits, NESI manufacturing Standards, Process audits etc ensuring audits are completed to schedule through reporting statistics via Tier 3 and 4 meetings.Manages taste panels, results and feedback including monthly store buy backs.
• Completes and/or supports benchmarking sessions.
• Manages complaint data, investigations, and close outs in a timely manner.
• Reviews sampling results & taking appropriate action where necessary.
• Updates to the Speciation risk assessment, review of artwork and QMS are made in a timely manner to ensure successful launches
• Leads the quarterly brand integrity reviews and customer consistency panelsEnsure good preparation for successful technical visits.
• As and when required to lead thorough investigation and root cause identification of quality and safety issues. Where corrective action plans are identified, facilitate the completion and implementation of actions to prevent reoccurrence
• Provides new and innovative insights. Through continuous improvement, challenge methods and techniques that change the way processes and systems operate.
• Manage the completion of all retailer reports and internal monthly board report.
• Manage and prepare all technical data required for customer KPI meetings, to ensure that processes are in place that maintain and support authenticity claims.
• Ad-hoc project work as gaps identified,
• Work with site technical leads to meet technical objectives
• Work in multifunctional team to provide trend and to support Food Safety Culture initiatives.
• Support team in the Crisis Management Situation, Mock Recalls and data collection.
• Identify cost saving initiatives as work is progressed Attend and actively participate on Daily Cross - functional meetings reporting Technical KPI’s and instigating actions when required.
• Daily presence in factory floor, work collaboratively with Operations and Engineering teams driving improvements on Quality and Food Safety Controls and Culture.

Experience An Qualifications

• A degree or equivalent in a Food Science or related discipline is preferred
• Experience within the food industry, Technical and Quality preferable.
• Knowledge of food legislation, labelling, nutritional and allergen information
• A strong communicator with a conscientious and diligent attitude
• Ability to deal with colleagues across all levels and functions of the business
• Can interpret the technical agenda
• The ability to be flexible, multitask and work well under pressure
• An understanding of technical systems including HACCP
• Competency in Microsoft Word/Excel