Compliance Business Partner

RAC; Bristol; Hybrid; GBP 100,000 - 125,000; Full time

Job summary

A leading motoring services provider is seeking a Compliance Business Partner for their Governance, Risk, and Compliance function in Bristol. This pivotal role involves providing expert advice to ensure compliance with regulatory obligations and promoting good customer outcomes. The candidate should have extensive experience in governance or compliance, particularly in financial services, and possess strong communication and analytical skills. A competitive salary, flexible working arrangements, and excellent benefits are offered.

Benefits

Competitive salary plus conditional annual bonus

25 days annual leave plus bank holidays

Pension scheme with matched contributions

Qualifications

• Proven experience in governance and/or compliance roles.
• Strong knowledge of the FCA Handbook and Solvency II.
• High attention to detail and accuracy in a fast-paced environment.

Responsibilities

• Provide advice on regulatory compliance and customer outcomes.
• Participate in governance committees and product forums.
• Maintain oversight of product governance.

Skills

UK financial services regulation

Analytical mindset

Strong communication skills

Negotiation skills

Education

Degree in law, compliance, or business administration

Job description

About the Role

RAC has an exciting opportunity for a Compliance Business Partner to join our Governance, Risk and Compliance function. This is a pivotal role within our second line of defence, working very closely with our first line product, marketing and operational teams providing expert advice and challenge to ensure RAC delivers good customer outcomes and meets its regulatory obligations.

You’ll work closely with senior leadership across all business divisions, acting as a trusted advisor while maintaining independence and impartiality. If you’re passionate about compliance, commercially aware, and confident in influencing change, this is your chance to make a real impact in a business that’s evolving rapidly.

What You’ll Be Doing

• Provide business partnering that champions good customer outcomes and ensures compliance with regulatory obligations.
• Offer practical, pragmatic advice on regulatory compliance, conduct matters, and customer outcomes across products, processes, and policies.
• Participate in governance committees, product and pricing forums, and change projects.
• Provide second line sign off for financial promotions.
• Maintain oversight of product governance (manufacture and distribution).
• Act as a point of contact and escalation for BAU compliance matters, including incident management and breaches.
• Build strong relationships with senior stakeholders while delivering independent challenges.

What You’ll Bring

• Proven experience in governance and/or compliance roles.
• Strong knowledge of UK financial services regulation, in particular Insurance, including FCA Handbook, Financial Promotion regime, PRA Rulebook, and Solvency II.
• Excellent verbal and written communication skills.
• Ability to influence and negotiate ‘win win’ outcomes while remaining impartial.
• Commercial awareness.
• High attention to detail and accuracy in a fast paced environment.
• Analytical mindset with sound judgment and decision making skills.
• Degree level education (law, compliance, business administration) or equivalent compliance qualifications/experience.

Desirable Experience

• Experience in a regulated or financial services environment – could be in product or marketing – could be ASA / CMA experience as well.
• Familiarity with product governance and financial promotions.
• Strategic thinking and ability to influence change.

What Makes You a Great Fit

• Personable, resilient, and a true team player.
• Enthusiastic, driven, and eager to grow.
• Strong influencing and interpersonal skills.
• Committed to delivering exceptional service and continuous improvement.
• Aligned with RAC's core values: Handle it Together, Exceptional Service, Raise the Bar, Own It.

Location

RAC Bradley Stoke, Bristol Hybrid – 2 days office 3 remote

Salary & Benefits

• Earnings That Motivate – competitive salary plus conditional annual bonus.
• Tools to Drive Your Future – free RAC breakdown cover from day one; car salary sacrifice scheme (including electric vehicle options) after 12 months.
• Time Off That Matters – 25 days annual leave, plus bank holidays; paid family leave, flexible schedules, and resources to help navigate personal commitments.
• Financial Security & Perks – pension scheme with up to 6.5% matched contributions; life assurance cover up to 4x salary (10x optional with flex benefits).
• Wellbeing – 24/7 confidential support service available to you and household members aged 16+.
• Extras – Orange Savings discount portal; after probation, join Colleague Share Scheme.

About the Company

We’re Orange Heroes. At the RAC, we never stand still. With over 125 years of history and 15 million members, we aim to be the UK’s number one motoring services provider. We’re an equal opportunities employer and support growth for all backgrounds.