Compliance Associate (Maternity Cover)

Sermo; United Kingdom; Remote; GBP 30,000 - 40,000; Full time

Job summary

A healthcare insights firm in the United Kingdom seeks a Compliance Associate to support compliance initiatives and manage training. The role involves ensuring adherence to global standards in ethics and data protection within a team-oriented culture. Ideal candidates are degree holders with experience in healthcare market research and strong analytical skills. Flexibility with remote options is offered.

Benefits

Flexible working options

Supportive team culture

Opportunity for permanent role

Qualifications

• Experience in market research, preferably in healthcare.
• Ability to work independently and deliver training.
• Knowledge of compliance and risk management principles.

Responsibilities

• Provide guidance on compliance and ethics policies.
• Manage internal compliance training programs.
• Support documentation of global quality processes.
• Conduct compliance monitoring and risk assessments.

Skills

Analytical mindset

Project management

Communication skills

Organizational skills

Education

Degree-level education or equivalent

Tools

Microsoft Office

Job description

About the Company

500+ employees, 9 countries, and 1 mission - to amplify the voice of physicians globally. That is where you come in. Helping unite physicians across the world to support better patient outcomes—and even save lives—is an incredible feeling. Join us!

What we’re about:

• Community: with 20+ years of tradition and innovation, our team has built the world’s largest online community of 1.3M medical professionals and a trusted network of leading industry partners - and we’re growing every day.
• Innovation: our tech-first approach to the conventional worlds of physician engagement and rapid healthcare insights powers our ability to improve workflows in unique ways.
• Collaboration: making an impact in healthcare is serious work, but that doesn’t mean we can’t have a good time while we’re at it. We laugh together, we don’t take ourselves too seriously, and we’re always trying to make our customers crack a smile.

About the Role

As a Compliance Associate, you’ll help ensure that Sermo continues to meet the highest global standards in ethics, transparency, and data protection. You’ll be a trusted advisor to internal teams, helping interpret and implement compliance policies, manage training, and support quality assurance initiatives across markets. You’ll collaborate closely with our Legal & Compliance Team and other cross-functional teams around the world to strengthen Sermo’s compliance framework and culture. This is a 9-month maternity cover position with the potential to transition into a permanent, full-time role.

What You’ll Do

• Provide day-to-day guidance on compliance and ethics policy/guidelines interpretation.
• Manage and deliver internal compliance and quality training.
• Support implementation and documentation of global quality processes.
• Develop, update, and maintain Standard Operating Procedures (SOPs).
• Lead and support Client and Vendor Audits.
• Support transparency initiatives (e.g. Loi Bertrand, Sunshine Act).
• Support data protection initiatives.
• Conduct periodic compliance monitoring and risk assessments.
• Assist Sermo teams with Pharmacovigilance and Product Safety processes.

What You’ll Bring

• Degree-level education or equivalent.
• Experience with market research (healthcare preferred).
• A strong analytical and process-driven mindset.
• Ability to work independently with excellent communication and project management skills.
• Strong analytical, organizational, and communication skills.
• Proficiency in Microsoft Office and ability to learn new systems quickly.
• Knowledge of compliance, data protection, and risk management principles.

Bonus points if you have

• Multilingual abilities.
• Experience with ISO certifications (e.g. ISO 27701, ISO 20252).
• Familiarity with global market research codes of conduct.
• Prior experience with healthcare digital marketing.

Why Join Sermo?

At Sermo, we believe better insights lead to better healthcare. You’ll join a passionate, collaborative, and globally connected team where integrity, innovation, and curiosity drive everything we do. We offer flexibility (including remote options), a supportive culture, and the chance to make a meaningful impact in the healthcare industry.