Compliance and Assurance Officer

Health Jobs UK; City Of London; On-site; GBP 40,000 - 50,000; Full time

Job summary

A prominent healthcare organization in London seeks a Compliance and Assurance Officer to support quality and safety governance. The ideal candidate will have a degree and experience in healthcare reporting. Key responsibilities include managing corporate meetings and administrative systems while ensuring compliance to high standards. Benefits include career development and flexible working options.

Benefits

Career development

Flexible working

Wellbeing initiatives

Staff recognition scheme

Qualifications

• Educated to degree level or diploma level.
• Experience of reporting to a senior level in a specialist area, for example healthcare.
• Experience of co‑ordinating staff and management.

Responsibilities

• Manage corporate meetings and committees related to quality and safety.
• Monitor progress against key targets and mandatory quality reporting.
• Coordinate administrative systems within the office of the medical director.

Skills

Communication skills

Database management

Organizational skills

Education

Degree or diploma level education

Job description

Fulfil your potential in hospitals that make history

With five world‑renowned hospitals, Imperial College Healthcare NHS Trust is full of opportunity if you are looking to develop your healthcare career.

We are an NHS Trust of approximately 16,000 people, providing care for over a million and a half patients from north west London and beyond every year.

We have a rich heritage and an ambitious vision for the future of our patients and local communities.

With our partners, Imperial College London, and The Royal Marsden NHS Foundation Trust, we form Imperial College Academic Health Science Centre, one of 6 academic health science centres in the UK, working to ensure the rapid translation of research for better patient care and excellence in education.

We are proud of our heritage in innovation and we are early adopters of new insights in technologies, techniques and treatments for improving health.

Job overview

An exciting opportunity has arisen for a highly efficient and professional Compliance and Assurance Officer to join the Office of the Medical Director at Imperial College Healthcare NHS Trust. We are seeking a motivated and experienced individual who can provide comprehensive support and coordination for the quality and safety governance processes managed by the Office of the Medical Director. As a key member of the team, you will be pivotal to ensuring key internal and external reporting requirements related to quality and safety are met, and in helping support consistency in our approach to managing quality performance.

Main duties of the job

You will provide professional management of trust wide corporate meetings and committees related to quality and safety, including the Executive Management Board (EMB) Quality Group.

As part of this, you will monitor progress against key targets, actions and improvement plans, and mandatory quality reporting requirements, to support the Trust to continually improve the quality of our care and make our services safer for our patients and community.

You will play a crucial role in the coordination and management of administrative systems within the office of the medical director, including our risk register, reporting cycle, policy review process and national patient safety alert process, helping to ensure that requirements are completed to a high standard and within the appropriate timescales.

To be successful you will have a flexible and professional approach and be able to deal with emerging and rapidly changing high profile situations regularly. The ability to communicate information clearly and effectively, both verbally and in writing, to senior stakeholders is crucial. You will need to use your reasoning, intellect and judgement to manage your workload, make decisions and proactively deal with issues independently.

Working for our organisation

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.

Become part of a vibrant team living our values – expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.

Benefits

Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.

Detailed job description and main responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.

For both overviews please view the Job Description attachment with the job advert.

Person specification

Education / Qualifications

Essential criteria

• Educated to degree level or diploma level.
• Experience of reporting to a senior level in a specialist area, for example healthcare.
• Co‑ordinating change management in health services

Desirable criteria

• Project qualification e.g. Prince 2 or equivalent.
• Knowledge of governance and regulatory requirements within a large and complex organisation.
• Knowledge of reporting methodologies

Experience

Essential criteria

• Experience of co‑ordinating staff and management.
• Experience of co‑ordinating, reviewing and disseminating large volumes of information.
• Secretarial and/or administrative experience in a large complex organisation.
• Experience of analysing and summarising sometimes complex information from a range of sources
• Able to set up and use databases and accurately record information.
• Experience of taking notes and minutes of informal and formal meetings and producing accurate records of meetings
• Ability to research and identify information as relevant Office management experience including maintenance of systems and processes

Desirable criteria

• Previous experience at supporting executive level committee activity
• Experience working in a regulatory / governance environment
• Familiarity with risk management

Skills / Knowledge / Abilities

Essential criteria

• Experience of administration and organising, particularly diary management and including arranging events
• Experience supporting group working, e.g. programmes, projects, panels, etc.
• Experience and understanding of dealing with confidential and sensitive matters, both patient and staff related.
• Excellent written communication skills, at all levels of the organisation, both internally and externally facing
• Ability to implement policies and propose changes to own practices & procedures.
• Ability to actively promote equality, diversity and inclusion within all areas of responsibility.

Please ensure you check your emails regularly as this is how we will communicate with you throughout the recruitment process. If you are shortlisted you will be contacted by email and text message (if you provide a mobile contact number).

Employer certification / accreditation badges

• Job Description (PDF, 414.1 KB)
• Functional Requirement Form (PDF, 149.0 KB)
• Our Strategy 2023‑25 (PDF, 230.4 KB)