Compliance Advisory Manager – Financial Services

John Lewis Partnership; City Of London; Hybrid; GBP 77,000; Part time

Job summary

A well-known retail partnership in the UK is seeking a Compliance Manager to ensure compliance with regulatory standards. The role offers a hybrid working approach and involves advising on compliance, managing stakeholder relationships, and supporting project delivery. Ideal candidates will have experience in UK Financial Services compliance and excellent communication skills.

Qualifications

• Experience working in Compliance for a UK based Financial Services company.
• Significant experience in stakeholder management and risk management.
• Knowledge of UK Financial Services regulatory framework.

Responsibilities

• Provide compliance advice and guidance on customer outcomes.
• Collaborate with teams to achieve fair outcomes for customers.
• Ensure accurate reporting to the Regulator.

Skills

Stakeholder management

Written and verbal communication

Reporting and analytics

Risk management

Education

ICA Diploma in Governance, Risk and Compliance

Job description

About the role

John Lewis Financial Services (JLFS) is a growing area of the Partnership. Our Financial Services team is responsible for a distinct and differentiated set of products with an accelerating growth plan, which means there has never been a more exciting time to join us.

We are looking for a Compliance Manager to join our team. As a key compliance SME, you’ll be responsible for ensuring JLFS is compliant with all the necessary regulatory and legal requirements. You’ll provide support across all our FS propositions including General Insurance, Credit & Banking and Foreign Exchange products and will help make sure our customers receive good outcomes.

Salary

• Salary band: £50,500.00 - £77,000.00, however we are looking for candidates up to £70,000, depending on experience.

Contract type

• Contract type: This position is a Secondment/Fixed Term contract for 6 months only.

• Working pattern/flexible working: The Partnership has adopted a hybrid working approach, meaning you'll be able to work a mixture between the office and home based upon your personal needs whilst balancing the needs of the business. The team aim for around 1 day a week in the office to connect and on a more ad‑hoc basis to attend key meetings.
• Location: This role is based at our Pimlico Head Office.
• Please note interviews are planned for Wednesday, 12th November Virtually.

Key responsibilities

• Providing compliance advice & guidance with a clear focus on driving good customer outcomes.
• Working in collaboration with our Value Streams and wider Partnership to achieve fair outcomes for customers, including the identification of potential risks and issues and the strengthening of controls.
• Supporting the delivery of projects and small business changes with timely and accurate regulatory guidance.
• Ensuring we accurately report back to our Regulator on the key aspects of our business, in a timely manner.
• Developing and maintaining strong working relationships with key stakeholders.
• Seeking to strengthen and improve the existing controls environment, providing ongoing support and guidance.
• Keeping up-to-date with regulations, inform the business of changes when relevant and respond accordingly.

Essential skills/experience you’ll need

• Experience working in Compliance for a UK based Financial Services company/firm ideally specialising in insurance or credit and banking distribution.
• Significant and demonstrable experience in stakeholder management, written and verbal communication, reporting and analytics and risk management.
• Knowledge and awareness of UK Financial Services regulatory framework and understanding of FCA Conduct requirements (for example ICOB, CONC, APER, Consumer Duty, DISP).
• Ideally experienced in FS regulatory compliance, monitoring and audit.

Desirable skills/experience you may have

• ICA Diploma in Governance, Risk and Compliance.
• Recognised industry accreditation.

Important points to note

It’s important to note that some of our roles are subject to pre‑employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third‑party registered body and financial probity checks may also be required for some of our roles.

We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible.

We want all of our Partners to have a good work‑life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.